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About 360 Customer / Inventory

360 Customer / Inventory is a software platform from Marand that supports digital change for better business results and client satisfaction. It combines fine-grained reactivity in Angular, "Ready for ODA" status, and modern solutions so users can adapt to changing business environments effectively. This platform helps clients improve their customer engagement and inventory management processes, ultimately addressing their unique operational needs. Key capabilities: fine-grained reactivity in Angular "Ready for ODA" status modern solutions customer engagement inventory management Best for: businesses that need to improve their customer interactions and manage inventory efficiently.

360 Customer / Inventory Details

Vendor
Marand
Year Launched
1989
Location
Koprska ulica 100, Ljubljana
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Slovenian
Users
Sales Representatives, Customer Support Specialists, Billing and Collections Managers, Financial Controllers, Product Managers, Data Analysts, IT System Integrators, Digital Transformation Officers, Operations Managers, CSP Engineers, Order Management Teams
Industries Served
Telecommunications, Cloud-based ICT Services, Internet of Things (IoT), 5G Services, Energy, Utilities, Healthcare, Insurance, Retail, Communications Service Providers (CSPs), Digital Commerce, Enterprise Technology, Media & Entertainment
Tags
Data Management, Customer Relationship Management, Inventory Management, SAP

360 Customer / Inventory's In-App Market Place

Does 360 Customer / Inventory have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Aed (د.إ), aud ($), cad ($), chf (chf), czk (kč), dkk (kr), eur (€), gbp (£), hkd ($), huf (ft), inr (₹), jpy (¥), myr (rm), nok (kr), nzd ($), php (₱), pln (zł), ron (lei), rub (₽), sek (kr), sgd ($), thb (฿), try (₺), usd ($)

Pros & Cons

  • Unified Data Source: Acts as a single point of truth for critical customer, billing, and subscription data, eliminating data silos.
  • CSPs Specific: Tailored precisely for Communications Service Providers, addressing their unique challenges.
  • Open Standards & Cloud-Native: Adherence to TM Forum Open APIs and a microservices architecture ensures flexibility, scalability, and easier integration.
  • Supports Digital Transformation: Enables seamless operations across digital channels and facilitates the introduction of new, complex offerings.
  • AI/ML Ready: Provides a robust data foundation for advanced analytics and AI-driven insights.
  • Industry Specificity: While a strength for CSPs, it may not be suitable for other industries.
  • Implementation Complexity: As an enterprise-grade solution for complex telecom environments, its implementation might still be complex and require significant planning.
  • Pricing Not Disclosed: Pricing information is not available on the provided page, requiring direct contact with Marand.
  • Dependency on TM Forum Standards: While a pro for many, organizations not deeply committed to TM Forum standards might find this less appealing.

360 Customer / Inventory's Support Options

Email Address

info@marand.si

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