About 360 SMS App
360 SMS App is a Salesforce-native messaging application for businesses.
360 SMS App is a comprehensive, Salesforce-native messaging platform developed by 360 Degree Cloud. It is designed to enhance customer communication by integrating SMS, MMS, and various OTT messaging channels like WhatsApp, Facebook Messenger, and Viber directly into the Salesforce environment. Key features include automated messaging triggered by Salesforce workflows, bulk texting capabilities for marketing campaigns, and conversational one-on-one texting. The app also offers advanced functionalities such as CTI for telephony integration, ringless voicemail drops, and AI-powered tools for response generation and conversation analysis. It serves a wide range of industries, including healthcare, finance, education, and real estate. While pricing is not publicly listed, the platform's deep integration with Salesforce and multi-channel support make it a powerful tool for sales, marketing, and service teams looking to engage customers through text-based communication.
Pros & Cons
- Natively built on Salesforce, providing deep integration and a unified user experience.
- Supports a wide array of messaging channels beyond SMS, including WhatsApp, Facebook Messenger, and Viber.
- Offers robust automation capabilities using standard Salesforce tools like Process Builder and Flow.
- Includes advanced features like CTI, ringless voicemail, and AI-powered assistance.
- Provides multi-language support for global communication strategies.
- Pricing information is not publicly available on the website, requiring contact with sales.
- The extensive feature set may present a learning curve for new users.
- As a Salesforce-native app, its primary value is for businesses already using the Salesforce ecosystem.
Features
Key features
Additional features
Pricing
Countries & Languages
Interface languages
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About 360 SMS App
360 SMS App is a Salesforce-native messaging application for businesses.
360 SMS App Details
360 SMS App's In-App Market Place
Does 360 SMS App have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
Pros & Cons
- Natively built on Salesforce, providing deep integration and a unified user experience.
- Supports a wide array of messaging channels beyond SMS, including WhatsApp, Facebook Messenger, and Viber.
- Offers robust automation capabilities using standard Salesforce tools like Process Builder and Flow.
- Includes advanced features like CTI, ringless voicemail, and AI-powered assistance.
- Provides multi-language support for global communication strategies.
- Pricing information is not publicly available on the website, requiring contact with sales.
- The extensive feature set may present a learning curve for new users.
- As a Salesforce-native app, its primary value is for businesses already using the Salesforce ecosystem.
360 SMS App's Support Options
Email Address
care@360smsapp.comContact
+1 323 641 4417Documentation
https://360smsapp.com/appointments-and-rescheduling/Chatbot
AvailableLive Chat
Available360 SMS App's Alternatives
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