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360 View CRM

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Software Status:Active

About 360 View CRM

360 View CRM is a customer relationship management software from inBusiness Services that provides a comprehensive view of every interaction, service, and product for financial customers. It combines View Suite, Marketing Automation, and Analytics so users can effectively manage customer relationships and gain actionable insights. Additionally, it offers Profitability and Goals and Incentives features to support strategic decision-making and performance tracking. 360 View CRM is designed to help businesses understand their customers better and improve their services accordingly. With its scalable architecture, it can adapt to growing business needs. Key capabilities: View Suite Marketing Automation Analytics Profitability Goals and Incentives Best for: financial service providers that need to manage customer interactions and improve service delivery.

360 View CRM Details

Vendor
inBusiness Services
Year Launched
2001
Location
1113 Murfreesboro Road Suite 106 PMB 327 Franklin, Tennessee 37064
Deployment
cloud
Training Options
demo
Countries Served
All Countries.
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Japanese, Chinese, Korean, Arabic
Users
Manager, Sales Representative, Customer Service Representative, Marketing Analyst
Industries Served
Finance, Banking, Insurance
Tags
Financial CRM, Synaptic AP, CRM software, customer relationship management, 360 view, financial industry

360 View CRM's In-App Market Place

Does 360 View CRM have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
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Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NZD (NZ$), KRW (₩), INR (₹), RUB (₽), HKD (HK$), SGD (S$), NOK (kr), MXN ($), ZAR (R)

Pros & Cons

  • Provides a comprehensive view of all customer interactions and relationships
  • Helps in streamlining processes and improving overall productivity
  • Enables better decision-making through detailed customer insights
  • Facilitates personalized communication and targeted marketing campaigns
  • Enhances customer satisfaction and loyalty through better service delivery
  • Improves sales forecasting and performance tracking through advanced analytics
  • Integrates seamlessly with other systems and applications for a holistic view of operations
  • Highly specialized for banking CRM, limiting its applicability for broader ERP functions.
  • Pricing information is not publicly available. and readily accessible
  • Connecting with some legacy or complex core banking systems may require a professional services engagement.

360 View CRM's Support Options

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