3Dolphins
About 3Dolphins
3Dolphins is a 3D modeling and visualization software from PT InMotion Inovasi Teknologi [designed for architectural and engineering projects]. It combines advanced rendering capabilities, real-time collaboration tools, and extensive asset libraries so users can create detailed and accurate 3D models efficiently. The software allows users to visualize designs in a realistic manner, improving the decision-making process in project development. Additionally, 3Dolphins supports integration with other CAD tools, providing versatility in design workflows. Key capabilities: advanced rendering real-time collaboration extensive asset libraries CAD tool integration user-friendly interface Best for: architects and engineers that need to create and present complex 3D models.
3Dolphins by PT InMotion Inovasi Teknologi is a robust conversational AI platform designed to help businesses streamline their customer engagement processes through intelligent automation. Its primary purpose is to unify and optimize customer service interactions across multiple digital channels using AI-powered chatbots, live chat systems, and knowledge management tools. The platform is particularly suited for organizations such as banks, e-commerce businesses, and large-scale enterprises, but it is also scalable enough to cater to startups and SMEs. 3Dolphins offers a comprehensive suite of tools that includes omnichannel messaging, ticket management, sentiment analysis, and automated workflow routing—all built to improve customer experience, operational efficiency, and agent productivity. The user interface of 3Dolphins strikes a balance between professional depth and usability. Designed with a clean and modular layout, it provides users with an intuitive environment for both technical and non-technical teams. The dashboard is neatly organized, offering real-time insights into customer interactions, bot performance, and engagement metrics.
Pros & Cons
- +AI and Omnichannel Integration: Combines AI and omnichannel capabilities to align business strategy for growth and customer service excellence.
- +Supports Leading Generative AI: Integrates with leading AI Generative engine models.
- +Multiple Solutions: Offers solutions for various business needs, including Chatbot, WhatsApp Broadcast, Omnichannel Customer Service, and Deals and Pipeline Management.
- +Extensive Channel Integration: Integrates with over 21+ channels, including easy integration to 11+ channels specifically for the Chatbot.
- +High Processing Capacity: Capable of processing 10 million messages per day.
- −Limited Detail on AI Generative Engine Models: While supporting leading models is mentioned, the specific models integrated are not listed.
- −Pricing Information Not Included: The cost of the platform and its various solutions is not detailed in the provided text.
- −Specifics on "Deals and Pipeline Management" Features Vague: While the benefits are listed, the specific tools and functionalities within the Deals and Pipeline Management solution are not detailed.
- −Lack of Detail on Implementation: The text doesn't provide information on the implementation process or the effort required for integrating with 21+ channels.
Features
Key features
- Chatbot
- Automates conversations and integrates with numerous channels.
- WhatsApp Broadcast
- Enables connecting with an audience via WhatsApp for engagement.
- Omnichannel Customer Service
- Manages customer interactions across multiple channels for efficient issue resolution.
- Deals and Pipeline Management
- Supports sales strategies by accelerating customer engagement and managing the sales process.
- Artificial Intelligence and Omnichannel Platform
- The core offering, combining AI with a multi-channel approach.
Additional features
- Artificial Intelligence and Omnichannel Platform
- This is the core of their offering, combining AI technology with the ability to manage customer interactions across multiple communication channels seamlessly. The goal is to align business strategy for growth and excellence in customer service.
- Support for leading AI Generative engine models
- The platform can integrate with and utilize advanced generative AI models.
- Chatbot (for automating conversations)
- A key component used to automate conversations with customers.
- Easy integration to 11+ channels (for Chatbot)
- The chatbot can be easily connected to eleven or more different communication channels.
- WhatsApp Broadcast (for audience connection and engagement)
- A feature leveraging WhatsApp to connect with and engage a large audience. It highlights powerful features for customer engagement.
- Omnichannel Customer Service (for managing interactions and resolving issues quickly)
- This solution allows businesses to handle customer interactions across all available channels in a unified way, aiming to resolve issues efficiently and quickly and deliver exceptional customer service experiences.
- Deals and Pipeline Management (for improving sales strategy, accelerating engagement, increasing productivity, maximizing revenue)
- A tool designed to enhance a business's sales process by managing deals and the sales pipeline, leading to faster customer engagement, higher productivity, and increased revenue.
- Processing 10 million messages per day (platform capability)
- Highlights the high capacity of the platform to handle a large volume of messages daily.
- Integrated with more than 21+ channels (overall platform capability)
- Indicates the platform's ability to connect with over twenty-one different communication channels in total.
- 24/7 support
- Provides continuous support to users of the platform.
- Gen AI assistant (available for help)
- A generative AI assistant is available to provide help to users of the platform.
- WhatsApp Blue Tick related information (mentioned in blog)
- While not a direct platform feature, the platform's resources include information about topics like the WhatsApp Blue Tick, suggesting support or knowledge around this area.
- Corporate Identity information (mentioned in blog)
- Similar to the above, their resources cover topics like corporate identity, indicating the platform's potential relevance to broader business strategy or branding conversations.
- More Targeted Sales Strategy information (mentioned in blog)
- Their resources offer insights into developing more targeted sales strategies, aligning with the platform's sales management features.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About 3Dolphins
3Dolphins is a 3D modeling and visualization software from PT InMotion Inovasi Teknologi [designed for architectural and engineering projects]. It combines advanced rendering capabilities, real-time collaboration tools, and extensive asset libraries so users can create detailed and accurate 3D models efficiently. The software allows users to visualize designs in a realistic manner, improving the decision-making process in project development. Additionally, 3Dolphins supports integration with other CAD tools, providing versatility in design workflows. Key capabilities: advanced rendering real-time collaboration extensive asset libraries CAD tool integration user-friendly interface Best for: architects and engineers that need to create and present complex 3D models.
3Dolphins Details
3Dolphins's In-App Market Place
Does 3Dolphins have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
IDR (Rp), USD ($), INR (₹), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), KRW (₩)
Pros & Cons
- AI and Omnichannel Integration: Combines AI and omnichannel capabilities to align business strategy for growth and customer service excellence.
- Supports Leading Generative AI: Integrates with leading AI Generative engine models.
- Multiple Solutions: Offers solutions for various business needs, including Chatbot, WhatsApp Broadcast, Omnichannel Customer Service, and Deals and Pipeline Management.
- Extensive Channel Integration: Integrates with over 21+ channels, including easy integration to 11+ channels specifically for the Chatbot.
- High Processing Capacity: Capable of processing 10 million messages per day.
- Limited Detail on AI Generative Engine Models: While supporting leading models is mentioned, the specific models integrated are not listed.
- Pricing Information Not Included: The cost of the platform and its various solutions is not detailed in the provided text.
- Specifics on "Deals and Pipeline Management" Features Vague: While the benefits are listed, the specific tools and functionalities within the Deals and Pipeline Management solution are not detailed.
- Lack of Detail on Implementation: The text doesn't provide information on the implementation process or the effort required for integrating with 21+ channels.
3Dolphins's Support Options
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