About Accela Service Request Management
Accela Service Request Management is a service management software from Accela that facilitates engagement with citizens. It includes features such as Community, Dev Portal, Contact Us, ROI Calculator, and Building so agencies can manage requests efficiently. This solution supports government agencies in making their services more accessible, responsive, and transparent, ultimately benefiting communities and businesses. It helps users simplify their interactions and improve service delivery to citizens while providing tools for measurement and improvement. Key capabilities: Community Dev Portal Contact Us ROI Calculator Building Best for: government agencies that need to manage citizen service requests effectively.
Accela Service Request Management Details
Accela Service Request Management's In-App Market Place
Does Accela Service Request Management have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£)
Pros & Cons
- Ensures accurate location data for every request
- Provides a mobile-first, consumer-like portal that significantly improves citizen engagement
- Ensures service requests are automatically routed and managed across multiple government departments without staff intervention.
- Initial implementation and configuration is complex
- Pricing is not publicly available
Accela Service Request Management's Support Options
Contact
925-659-3200Chatbot
Available