accesso ShoWare logo

accesso ShoWare

by accesso · Since 1998
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ActiveAvailable globallyCloud
Quick facts
Vendoraccesso
Year launched1998
StatusActive
Location5260 N Palm Ave, Suite 229, Fresno, California 93704, US
Countries servedGlobal
Languages12
Integrations6+
Free tierN/A
Free trialN/A
Contact salesYES

About accesso ShoWare

Accesso ShoWare is a ticketing software platform from accesso that supports customizable box office event ticketing operations. It provides features such as Attractions Overview, Theme & Water Parks, and language options like Canadien Français and Italiano so organizations can manage ticket sales efficiently. This software is designed for theatres, arenas, fairs, and festivals, enabling users to tailor their ticketing processes to specific event needs. With reliable functionalities, accesso ShoWare allows for comprehensive management of ticketing operations. Key capabilities: customizable ticketing multi-language support event management tools reporting and analytics integration options Best for: event organizers that need control over ticketing operations for various entertainment venues.

accesso ShoWare is a versatile cloud-based SaaS ticketing solution built for the live entertainment and venue industry, offering a high level of customization and control for organizations such as theaters, stadiums, fairs, and festivals. It provides venues with a white-label ticketing platform that integrates seamlessly into their branding, giving them full autonomy over fees, promotions, and customer experience. The software is recognized for its user-friendly interface, which simplifies event setup, reporting, and seat management for staff while providing patrons with an intuitive, real-time seat selection and purchasing experience. Its powerful suite of features includes dynamic pricing, membership and loyalty management, and precise access control, enabling operators to manage revenue strategies, reward repeat customers, and streamline access to restricted ticket blocks. Performance-wise, accesso ShoWare is highly reliable, designed to handle high-volume ticket sales without downtime, serving over 600 venues globally. The system’s API supports integration with major marketing and analytics tools such as Google Analytics 360 and Meta for Business, alongside compatibility with the broader accesso ecosystem for unified guest management.

Pros & Cons

Pros
  • The platform is customizable to fit unique business models, with timely implementation and ongoing support.
  • Training is comprehensive, with live sessions, transcripts, and recordings available for future reference.
  • Users can build out large numbers of events efficiently, making it ideal for organizations with frequent programming.
  • The system offers extensive customization options, including ticketing flows, reporting, and patron management.
  • ShoWare’s interface is intuitive, with clearly labeled buttons and navigation that make it easy for new users to learn.
  • Customer support is consistently described as quick, helpful, and knowledgeable, enhancing the overall experience.
Cons
  • Some reporting capabilities were initially missing but were later added through collaboration with the ShoWare team.
  • The system lacks flexibility in customizing confirmation and basket language for different event types.
  • Mass removal of coupon codes is not supported, although expiration settings can be used as a workaround.
  • The interface can be text-heavy, making it easy to overlook important details without training or experience.
  • Venue Manager does not prioritize real-time events in listings, requiring users to scroll through multiple pages.

Features

Key features

Master Seat and Ticket Management

Adapts in minutes to manage every seating configuration, including reserved, GA, timed entry, VIP, and passes, all from one dashboard.

Flexible Packaging and Promotions

Allows the creation of dynamic offers like multi-show passes and bundles that automatically apply discounts to increase basket size and loyalty.

Advanced Membership and Loyalty Programs

Enables the building of tiered programs with auto-renewals, early access, and exclusive pricing to cultivate patron loyalty and retention.

Precision Access Control and Offers

Protects ticket blocks behind passwords or coupons and sets precise allocations, exchanges, refunds, and comps.

Dedicated Venue-Savvy Support

Provides 24/7 dedicated support from real people knowledgeable in live events, from onboarding through peak season.

Cloud-Based SaaS Solution

Offers customizable, flexible, and real-time ticketing solutions accessible via multiple sales channels.

Additional features

Customizable Live Event Ticketing Platform

A platform that can be tailored to the specific needs of a venue or event.

Cloud-Based SaaS Ticketing Solutions

The software is delivered over the internet, providing a flexible and scalable service.

Real-time Ticketing Options

All integrated ticketing options are updated instantly across all sales channels.

On-Site Ticketing

Supports ticket sales conducted directly at the venue or box office.

Online Ticketing

Facilitates ticket purchasing through a website interface.

Mobile Ticketing

Supports ticket sales and access via mobile devices.

Social Ticketing

Integrates ticket sales functionality with social media platforms.

Call Center Ticketing

Allows staff to process ticket sales and manage orders over the phone.

Reserved Seating Management

Manages and sells specific, numbered seats within a venue.

General Admission (GA) Management

Handles ticket sales for unassigned, non-specific seating areas.

Timed Entry Management

Manages and sells tickets for specific, staggered entry times.

VIP Suites Management

Handles ticketing and configuration for premium VIP seating areas.

Season Passes Management

Manages the sale and administration of tickets valid for an entire season.

Subscriptions Management

Manages multi-event ticket packages or subscriptions.

Single Dashboard Management

Allows all seating and ticket configurations to be managed from one central control panel.

Friction-Free Purchase Path

Provides a clear and simple buying experience for fans.

Pick-Your-Own Series Creation

Allows customers to select a personalized set of shows or events at a discounted rate.

Multi-Show Passes Creation

Enables the creation and sale of passes valid for multiple performances.

Preset Bundles Creation

Allows for the creation of fixed packages of tickets with included discounts or perks.

Auto-Apply Discounts and Perks

Automatically applies promotional benefits or price reductions to packages and bundles.

Tiered Membership Program Building

Supports the creation of loyalty programs with different levels of benefits.

Auto-Renewals for Memberships

Automatically renews membership subscriptions for patrons.

Early Access for Members

Allows members to purchase tickets before the general public.

Exclusive Pricing for Members

Offers special, discounted rates only available to members.

Password Protection for Ticket Blocks

Secures specific ticket allocations behind a password.

Coupon Protection for Ticket Blocks

Secures specific ticket allocations requiring a coupon code for purchase.

Qualifier Protection for Ticket Blocks

Secures ticket blocks that require a certain status or qualification to unlock.

Set Allocations

Allows for precise control over the number of tickets available in a block.

Manage Exchanges

Supports the process of ticket exchanges.

Manage Refunds

Supports the process of ticket returns and reimbursement.

Manage Comps (Complimentary Tickets)

Manages the issuance and tracking of free tickets.

Dedicated 24/7 Support

Provides round-the-clock human support for operational issues.

One-on-One Guidance

Offers personalized assistance for onboarding and peak-season help.

Professional Services (Custom Software/Mobile Apps)

Provides custom software solutions and mobile applications that integrate with the platform.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
12
Interface languages
11
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKoreanArabic

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇮🇳INR🇨🇳CNY🇷🇺RUB🇧🇷BRL🇲🇽MXN

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