About Accolade
A healthcare and benefits navigation service for employees. It provides personalized support, access to virtual primary and mental health care, expert medical opinions, and guidance on health plans and claims.
Accolade is a personalized healthcare and benefits support service for employees, offered through their employers. It aims to simplify the healthcare experience by providing a single point of contact for members and their families. The service includes a dedicated care team of advocates, nurses, and doctors who help with navigating benefits, finding in-network providers, understanding medical bills, and getting answers to health questions. Accolade also offers direct access to virtual care, including primary care, mental health services, and urgent care. A key feature is the ability to get a second medical opinion from a leading specialist. The service is accessed through a member portal and mobile app, which centralizes benefits information and communication. Accolade does not publish pricing, as it is an employer-sponsored benefit. The company appears to be focused solely on healthcare services, with no indication of any low-code or automation software products.
Pros & Cons
- Provides a single point of contact for navigating complex healthcare and benefits systems.
- Offers virtual access to primary care, mental health services, and specialists.
- Helps members understand coverage, costs, and medical bills, potentially saving time and money.
- Solutions are primarily designed for employer and health-plan arrangements rather than ordinary individual purchases.
- Availability of specific services depends on the member's employer or health-plan benefits.
- Different healthcare services may use different pricing structures.
- Implementation and integration may require coordination with an organization's existing benefits ecosystem.
Features
Key features
Connects members with a care team including advocates, nurses, and doctors for guidance.
Provides on-demand virtual access to primary care physicians and mental health therapists.
Offers virtual second medical opinions from leading specialists for diagnoses and treatment plans.
Helps members understand their health plan coverage, find in-network providers, and manage medical bills and claims.
A central mobile app allows members to manage benefits, find providers, view claims, and message their care team.
Additional features
Helps members understand benefits, coverage, claims, insurance cards, and healthcare costs.
Helps members identify in-network doctors, hospitals, specialists, and appropriate care options.
Care teams assist with referrals, follow-ups, prescriptions, laboratory services, imaging, and treatment plans.
Provides secure messaging, provider search, insurance-card access, and the ability to share healthcare-bill images with Care Advocates.
Provides reporting and analytics covering benefits utilization, clinical cases, member satisfaction, communications, and healthcare trends.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Accolade
A healthcare and benefits navigation service for employees. It provides personalized support, access to virtual primary and mental health care, expert medical opinions, and guidance on health plans and claims.
Accolade Details
Accolade's In-App Market Place
Does Accolade have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD
Pros & Cons
- Provides a single point of contact for navigating complex healthcare and benefits systems.
- Offers virtual access to primary care, mental health services, and specialists.
- Helps members understand coverage, costs, and medical bills, potentially saving time and money.
- Solutions are primarily designed for employer and health-plan arrangements rather than ordinary individual purchases.
- Availability of specific services depends on the member's employer or health-plan benefits.
- Different healthcare services may use different pricing structures.
- Implementation and integration may require coordination with an organization's existing benefits ecosystem.
Accolade's Support Options
Contact
(888) 293-2939Accolade's Alternatives
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