Accolade logo

Accolade

by Accolade
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Quick facts
VendorAccolade
Year launchedN/A
StatusActive
LocationN/A
Countries servedN/A
Languages1
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About Accolade

A healthcare and benefits navigation service for employees. It provides personalized support, access to virtual primary and mental health care, expert medical opinions, and guidance on health plans and claims.

Accolade is a personalized healthcare and benefits support service for employees, offered through their employers. It aims to simplify the healthcare experience by providing a single point of contact for members and their families. The service includes a dedicated care team of advocates, nurses, and doctors who help with navigating benefits, finding in-network providers, understanding medical bills, and getting answers to health questions. Accolade also offers direct access to virtual care, including primary care, mental health services, and urgent care. A key feature is the ability to get a second medical opinion from a leading specialist. The service is accessed through a member portal and mobile app, which centralizes benefits information and communication. Accolade does not publish pricing, as it is an employer-sponsored benefit. The company appears to be focused solely on healthcare services, with no indication of any low-code or automation software products.

Pros & Cons

Pros
  • Provides a single point of contact for navigating complex healthcare and benefits systems.
  • Offers virtual access to primary care, mental health services, and specialists.
  • Helps members understand coverage, costs, and medical bills, potentially saving time and money.
Cons
  • Service is only available as an employer-sponsored benefit, not for direct consumer purchase.
  • The full range of services depends on the specific plan chosen by the employer.

Features

Key features

Personalized Care Support

Connects members with a care team including advocates, nurses, and doctors for guidance.

Virtual Care Access

Provides on-demand virtual access to primary care physicians and mental health therapists.

Expert Medical Opinion

Offers virtual second medical opinions from leading specialists for diagnoses and treatment plans.

Benefits Navigation

Helps members understand their health plan coverage, find in-network providers, and manage medical bills and claims.

Mobile App Access

A central mobile app allows members to manage benefits, find providers, view claims, and message their care team.

Additional features

Drag-and-drop interface, Visual process designer, Automated workflows, Integration with various systems and databases, Real-time monitoring and reporting, Cross-platform compatibility, Customizable notifications and alerts, Secure data encryption, User role management, Version control and audit trail.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

—
Countries served
1
Interface languages
—
Billing currencies

Interface languages

English

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