About ActiveBuilding
Formerly known as ActiveBuilding, LOFT Resident Portal is a resident experience and property management platform from RealPage. It provides a web and mobile app for residents to pay rent, submit maintenance requests, reserve amenities, and communicate with property staff, aiming to improve resident satisfaction and retention for multifamily properties.
Originally launched as ActiveBuilding, this resident experience platform has been integrated into RealPage's broader ecosystem as the LOFT Resident Portal. It serves as a comprehensive tool for property managers in the multifamily housing sector to enhance resident engagement and streamline operations. The platform provides residents with a centralized mobile and web portal to manage key aspects of their tenancy, including making online rent payments, submitting and tracking maintenance requests, and reserving community amenities. Key features focus on simplifying the entire resident lifecycle, from digital lease signing and move-in checklists to community event calendars and a resident rewards program. While the ActiveBuilding brand is no longer actively marketed, its functionality lives on and has been expanded within the LOFT portal, which integrates with RealPage's suite of property management tools. Pricing is not public, and deployment is cloud-based, accessible via web browsers and native mobile apps for iOS and Android.
Pros & Cons
- Provides a unified mobile and web portal for residents to manage payments, maintenance, and communication.
- Integrates with a wide range of smart home and property service partners through the RealPage Exchange marketplace.
- Offers features that cover the entire resident lifecycle, from digital leasing to move-out surveys.
- The original ActiveBuilding brand has been discontinued and absorbed into a new product, which may cause confusion.
- Pricing information is not publicly available and requires contacting the sales team for a quote.
- As part of a large enterprise suite, it may be less nimble or customizable than smaller, standalone competitors.
Features
Key features
Residents can pay rent and other fees securely through the online portal or mobile app.
Allows residents to submit, track, and manage maintenance requests digitally.
Streamlines the entire leasing process from application and digital signing to move-in checklists.
Includes features like event calendars and community announcements to foster resident interaction and build community.
Enables residents to view availability and book community amenities such as pools, gyms, or clubhouses.
Additional features
Notifies residents of package deliveries and facilitates pickup, often integrating with smart locker systems.
Offers a loyalty program to incentivize on-time payments, lease renewals, and other positive resident actions.
Provides residents with access to all portal features on their iOS and Android devices for on-the-go management.
Allows for the digital storage and access of important documents like lease agreements and community policies.
Provides a direct messaging channel for residents to communicate with property management staff.
Gathers feedback from departing residents to identify areas for improvement.
Connects with backend property management software for seamless data flow and operational efficiency.
Allows properties to brand the portal with their own logos and color schemes for a consistent resident experience.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About ActiveBuilding
Formerly known as ActiveBuilding, LOFT Resident Portal is a resident experience and property management platform from RealPage. It provides a web and mobile app for residents to pay rent, submit maintenance requests, reserve amenities, and communicate with property staff, aiming to improve resident satisfaction and retention for multifamily properties.
ActiveBuilding Details
ActiveBuilding's In-App Market Place
Does ActiveBuilding have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), CAD (C$), EUR (€), GBP (£), AUD (A$), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN (Mex$)
Pros & Cons
- Provides a unified mobile and web portal for residents to manage payments, maintenance, and communication.
- Integrates with a wide range of smart home and property service partners through the RealPage Exchange marketplace.
- Offers features that cover the entire resident lifecycle, from digital leasing to move-out surveys.
- The original ActiveBuilding brand has been discontinued and absorbed into a new product, which may cause confusion.
- Pricing information is not publicly available and requires contacting the sales team for a quote.
- As part of a large enterprise suite, it may be less nimble or customizable than smaller, standalone competitors.
ActiveBuilding's Support Options
Email Address
socialmedia@realpage.comContact
1.877.325.7243ActiveBuilding's Alternatives
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