Acuity Scheduling logo

Acuity Scheduling

by Squarespace · Since 2006
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorSquarespace
Year launched2006
StatusActive
LocationShip Street Great Dublin 8 Ireland D08 N12C
Countries servedGlobal
Languages1
Integrations31+
Free tierNO
Free trialYES
Contact salesNO

About Acuity Scheduling

Acuity Scheduling is an online appointment scheduling software that allows businesses to automate client bookings, payments, and reminders. It provides a customizable booking page, calendar synchronization, and integrates with various business applications to streamline scheduling workflows.

Acuity Scheduling, a Squarespace company, is a comprehensive online appointment scheduling platform designed for a wide range of service-based businesses. It enables clients to self-schedule appointments 24/7 through a branded booking page, which helps reduce administrative workload. The platform's core functionality includes calendar synchronization to prevent double-bookings, automated email and text reminders to minimize no-shows, and customizable intake forms to collect necessary client information upfront. Acuity Scheduling supports various appointment types, including classes, group events, and recurring sessions. It integrates with popular payment processors like Stripe, Square, and PayPal, allowing businesses to accept payments, deposits, and tips, and to offer packages, gift certificates, and subscriptions. The software is accessible via a web browser and a mobile app for both iOS and Android, providing flexibility for business owners on the go. It offers a 7-day free trial, with paid plans available for different business sizes.

Pros & Cons

Pros
  • Flexible scheduling rules allow staff, resources, and availability control effectively
  • Strong integration ecosystem connects calendars, payments, and marketing tools easily
  • Custom booking pages provide professional branded client experience across services
  • Supports online payments and deposits to reduce cancellations and improve revenue flow
  • Highly automated scheduling reduces admin workload and improves daily business efficiency
Cons
  • Setup can be slightly complex for users unfamiliar with digital scheduling platforms
  • User interface customization options can feel restrictive for advanced branding needs
  • Limited offline functionality as it requires stable internet access for full operation
  • Advanced reporting tools may not satisfy data-heavy analytics requirements for large firms
  • Not designed for complex enterprise workflows or advanced CRM-style customer management

Features

Key features

Online Booking

Allows clients to self-schedule appointments 24/7 through a customizable and brandable booking page.

Calendar Management

Syncs with Google Calendar, Outlook, and iCloud to show real-time availability and prevent double-bookings.

Automated Reminders

Sends customizable email and SMS reminders to clients to reduce no-shows.

Payment Processing

Integrates with Stripe, Square, and PayPal to accept online payments, deposits, and tips at the time of booking.

Client Management

Stores client information and appointment history, and allows for the creation of custom intake forms to gather necessary details.

Additional features

Class and Group Scheduling

Manage bookings for workshops, classes, and group events with set capacities.

Packages & Gift Certificates

Sell appointment packages, gift certificates, and subscriptions to increase revenue.

Customizable Intake Forms

Create detailed forms to collect all necessary information from clients before their appointment.

Multiple Locations & Staff

Manage schedules for multiple staff members and locations from a single account.

Mobile App

Manage appointments, calendars, and clients on the go with dedicated iOS and Android apps.

Website Builder Integration

Embed the scheduling page directly into a Squarespace website or any other website.

Reporting & Analytics

Track appointments, no-shows, and revenue to gain insights into business performance.

Timezone Conversion

Automatically converts appointment times to the client's local timezone.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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