ADP logo

ADP

by ADP · Since 1949
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Active1+ countriesCloud
Quick facts
VendorADP
Year launched1949
StatusActive
LocationRoseland, New Jersey
Countries served1+
Languages6
Integrations8+
Free tier
Free trial
Contact salesYES

About ADP

ADP is a payroll and human resources software from ADP that provides comprehensive workforce management solutions. It includes payroll processing, tax compliance, and employee self-service features so businesses can manage their human resources tasks efficiently. ADP also offers reporting tools and mobile access, ensuring that employees can access their payroll information anytime and anywhere. With its cloud-based platform, businesses can handle payroll and HR tasks with increased accuracy and reliability. Key capabilities: Payroll processing Tax compliance Employee self-service Reporting tools Mobile access Best for: businesses of all sizes that need reliable payroll and HR management solutions.

ADP, or Automatic Data Processing, is a comprehensive Human Capital Management (HCM) platform that streamlines payroll, HR, benefits, time tracking, and talent management into a single, integrated solution. Designed for businesses of all sizes, from startups to multinational corporations, ADP empowers organizations to automate critical workforce operations while providing real-time analytics for better decision-making. Its user-friendly interface is well-structured and intuitive, offering quick access to payroll processing, employee data, and compliance tools, although its broad feature set can pose a slight learning curve for first-time administrators. With mobile accessibility as a priority, ADP’s mobile apps allow both managers and employees to access essential HR functionalities, like viewing pay stubs, requesting time off, or managing tax details, directly from their devices, ensuring convenience on the go. Functionally, ADP excels by offering a robust suite of features that cover the entire employee lifecycle. Its payroll management is highly automated, managing tax deductions, gross-to-net calculations, and payment options with precision. The Professional Employer Organization (PEO) service adds further value by providing HR outsourcing, compliance management, and access to competitive benefits.

Pros & Cons

What users like
  • +Comprehensive suite covering payroll, HR, benefits, compliance, and talent management
  • +Scalable solutions for businesses of all sizes—from startups to global enterprises
  • +Automated payroll and tax filing reduces errors and ensures compliance
  • +Global reach with support in over 140 countries
  • +User-friendly interface and mobile apps for employees and managers
  • +Strong customer support with 24/7 access and extensive resources
  • +Robust reporting and analytics for strategic decision-making
What users flag
  • Quote-based pricing lacks transparency and may be costly for small businesses
  • Steep learning curve for some advanced features and modules
  • Add-ons required for certain features like performance management or benefits administration
  • Customer service quality can vary depending on plan and region

Features

Key features

Integrated HCM Solution
Offers a unified platform for payroll, HR, time, and talent management, streamlining operations.
Professional Employer Organization (PEO) Services
Provides full-service HR outsourcing, including dedicated HR expert support, benefits administration, and compliance assistance.
AI-Powered Tools
Leverages AI to empower employees and managers with self-service solutions and to help answer common HR questions.
Comprehensive Compliance Support
Helps businesses stay compliant with federal, state, and local tax laws and evolving regulations.
Global Payroll Capabilities
Supports payroll processing and unified reporting for businesses operating in multiple countries.
Flexible Retirement Plan Options
Offers various 401(k) plans and retirement services with customizable designs and expert support.

Additional features

Integrated HCM
A comprehensive suite of human capital management services that combines various HR functions.
Payroll
Manages the entire payroll process, including calculations, tax withholdings, and payments.
Professional Employer Organization (PEO)
Provides comprehensive HR outsourcing, including payroll, benefits, HR support, compliance, and risk management.
Time & Attendance
Tracks employee hours, manages timecards, and assists with scheduling.
Workforce Management
Includes labor forecasting, employee scheduling, time tracking, absence management, and analytics.
Talent
Covers various aspects of talent management, including acquisition, onboarding, performance, learning, and succession.
Retirement
Offers various retirement plans (e.g., 401(k), 403(b), SEP IRA, Simple IRA), plan administration, and financial wellness tools.
Benefits Administration
Manages employee benefits, including enrollment tools, benefits reporting, carrier invoicing auditing, and regulatory compliance (e.g., ACA).
Insurance
Provides business insurance (e.g., General Liability, BOP, Commercial Auto, Umbrella) and group health insurance (medical, dental, vision, life, disability).
Workers' Compensation
Offers workers' compensation insurance and premium payment plans (e.g., Pay-by-Pay) to help businesses protect employees and manage risk.
Business Tax Credits
Helps businesses identify and claim eligible federal, state, and local tax credits and incentives (e.g., R&D, WOTC).
Standalone Compliance Services
Provides specialized compliance solutions for payroll taxes, tax credits, wage payments, ACA/health compliance, wage garnishments, employment verification, unemployment claims, and 1099 management.
Talent Acquisition
Includes tools for sourcing, screening, background checks, and onboarding new candidates.
Employee Self-Service
Allows employees to access payroll information, update personal details, and manage benefits.
Automated Payroll Processing
Automates calculations, tax withholdings, and payments to save time and reduce errors.
Payroll Tax Filing
Handles federal, state, and local payroll tax filings and helps with compliance.
Mobile Access
Provides 24/7 access to the system from various devices, including smartphones and tablets.
Reporting and Analytics
Generates various payroll and HR reports for insights into expenses, employee costs, and workforce performance.
Direct Deposit
Facilitates direct electronic payments of wages to employee bank accounts.
Deductions Management
Manages various employee deductions and additions (e.g., ESI, PF).
HR Helpdesk/Expert Support
Offers support from certified HR experts for day-to-day tasks and strategic guidance.
Employee Information Management
Stores and manages employee data like names, addresses, and bank details.
Compensation Management
Organizes and automates employee compensation data.
Multi-Currency (Global Payroll)
Enables payments and collections in multiple currencies for global operations.
Security
Implements security measures to protect sensitive payroll and personal data, including encryption.
Audits
Provides audit trails for compliance and dispute resolution.
Onboarding Workflows
Streamlines the new hire process with automated workflows and digital paperwork.
Leave Management
Manages employee time off, including tracking balances and extended leave requests.
Overtime Management
Helps control labor costs by monitoring and managing employee overtime.
Scheduling
Creates optimized employee schedules based on labor needs, skills, and availability.
Applicant Tracking System (ATS)
Part of talent acquisition, helps manage job postings, applications, and interviews.
Financial Wellness
Provides resources and tools to help employees plan for their financial future.
Fiduciary Investment Management Services
Offers investment management services for retirement plans through an affiliate.
App Marketplace
Provides access to integrations with other HR, payroll, and financial systems.

Pricing

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Free version
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Countries & Languages

1
Countries served
6
Interface languages
9
Billing currencies

Available in

All Countries.

Interface languages

EnglishFrenchGermanSpanishItalianJapanese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR

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