About Africa's Talking
A unified platform that lets you build, launch, and scale customer engagement solutions across Africa using SMS, Voice, USSD, Airtime, Mobile Data, and Chat APIs—all without dealing directly with telecom operators.
A unified communications API platform that enables developers and businesses to build, launch, and scale customer engagement solutions across Africa using SMS, Voice, USSD, Airtime, Mobile Data, and Chat—all from a single integration. By removing the complexity of working directly with telecom operators, the platform provides reliable, scalable infrastructure and developer-friendly tools to help you create seamless messaging, voice, and payment experiences. The result is faster deployment, wider reach, and the ability to deliver high-impact mobile services to users across the continent.
Pros & Cons
- High 78% tender win rate and professional proposal automation.
- Integrated SMS, USSD, and Voice APIs with 80+ telco connections.
- Seamless M-Pesa and Nigerian gateway support for rent and airtime.
- Instant access to tech talent in 48 hours and 30% faster bid drafting.
- Steep learning curve due to the broad range of integrated tech and tools.
- Premium consultancy and advanced API modules require upfront capital.
- Requires constant manual updates to talent benches and content libraries.
- Transitioning manual records to the digital cloud is time-intensive.
Features
Key features
A robust suite of APIs including SMS, USSD, Voice, and Chat to build interactive customer engagement solutions.
Scalable APIs for sending virtual Airtime and Mobile Data instantly for micropayments or user rewards.
Comprehensive Voice API supporting inbound/outbound calls, localized languages (now in Rwanda), and cloud-based call center creation.
Tools to build real-time, interactive text-based solutions accessible on any mobile phone type without internet.
Access to over 80+ telco connections across Africa through a single platform, removing the complexity of dealing directly with mobile operators.
Comprehensive documentation, curated developer tools, and language-specific SDKs (e.g., Python) for rapid building and testing.
A platform for deploying SMS services without writing code, making communication accessible to non-developers.
Synchronous response handling for tracking transactions, such as airtime delivery and engagement logs.
Access to a dedicated marketplace for platforms and a community of over 250,000 developers for collaboration and support.
Infrastructure designed for 100% coverage across Africa, allowing businesses to deploy services in multiple regions like Kenya and Rwanda seamlessly.
Additional features
A unified system to generate business pitches and government tenders with a proven 78% success rate and 30% faster drafting speed.
Deep integration with M-Pesa and Nigerian gateways, plus APIs for automated Airtime, Mobile Data, and SMS incentives.
Instant access to a verified "bench" of IT specialists and agency-backed professionals ready for deployment within 48 hours.
Fully web-based Voice and USSD gateways to build text-based solutions and call centers that work on any mobile device without internet.
Tailored interfaces for Developers (sales tracking), Hospitality (short-stays), and Landlords (long-term rentals).
Digital visitor registration, vehicle monitoring, and gate security verification managed through a resident-facing mobile app.
Full ability to brand dashboards and apps, including a free customized website with personalized domains for every business account.
Secure, paperless storage for digital lease agreements, compliance audits (including Carbon Reduction Planning), and reusable bid content.
A complete digital desk to log repair requests, assign vendors/technicians, and track the full lifecycle of maintenance costs.
Centralized oversight to assign roles, track tasks, and monitor activities across multiple company branches or diverse property portfolios.
Pricing
Countries & Languages
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About Africa's Talking
A unified platform that lets you build, launch, and scale customer engagement solutions across Africa using SMS, Voice, USSD, Airtime, Mobile Data, and Chat APIs—all without dealing directly with telecom operators.
Africa's Talking Details
Africa's Talking's In-App Market Place
Does Africa's Talking have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
Pros & Cons
- High 78% tender win rate and professional proposal automation.
- Integrated SMS, USSD, and Voice APIs with 80+ telco connections.
- Seamless M-Pesa and Nigerian gateway support for rent and airtime.
- Instant access to tech talent in 48 hours and 30% faster bid drafting.
- Steep learning curve due to the broad range of integrated tech and tools.
- Premium consultancy and advanced API modules require upfront capital.
- Requires constant manual updates to talent benches and content libraries.
- Transitioning manual records to the digital cloud is time-intensive.
Africa's Talking's Support Options
Email Address
info@africastalking.comContact
+254 711 082282Documentation
https://community.africastalking.com/Community Forums
https://developers.africastalking.com/Chatbot
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