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AgencyPro

by Agency Software · Since 1988
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorAgency Software
Year launched1988
StatusActive
Location215 W. Commerce Drive Hayden Lake, ID 83835
Countries servedGlobal
Languages12
Integrations
Free tier
Free trial
Contact salesYES

About AgencyPro

AgencyPro is a productivity software from Agency Software designed for agencies to manage their operations efficiently. It combines productivity and scalability so agencies can effectively handle projects and resources. This platform offers features that support task management, team collaboration, and performance tracking. With these capabilities, users can gain insights into project milestones, resource allocation, and performance metrics. Key capabilities: task management team collaboration performance tracking resource allocation project insights Best for: agencies that need to manage projects and resources effectively.

AgencyPro by Agency Software is a robust, all-in-one insurance management software solution designed to help insurance agents and agencies streamline their operations, increase efficiency, and provide superior customer service. With a comprehensive suite of tools that covers a wide range of insurance management needs, AgencyPro caters to various users, including insurance agents, agency owners, policy administrators, accountants, customer support staff, underwriters, and brokers. The software’s primary purpose is to simplify tasks such as policy management, claims tracking, accounting, and reporting, making it an indispensable tool for agencies looking to optimize their processes and improve service delivery. AgencyPro is available in multiple deployment models, including cloud, SaaS, web-based, and on-premise Windows and Linux versions, making it adaptable to different business needs and infrastructure preferences. The user interface of AgencyPro is designed to be straightforward and functional. While it does not boast the most modern or cutting-edge design compared to some newer software options, the interface is highly intuitive and well-organized.

Pros & Cons

What users like
  • +Comprehensive Feature Set: Offers a wide range of features for agency management, accounting, client & policy management, and more.
  • +Strong Accounting Capabilities: Full agency accounting system, including GL, invoicing, reconciliation, and financial reporting.
  • +Easy to Use (Claimed): Marketed as "easy-to-use" with features like direct bill reconciliation and custom report wizard.
  • +Good Customer Support (Claimed): Highlights "best 'hand-holding' department" and toll-free tech support.
  • +Paperless Agency Focus: Designed to help agencies operate without paper.
  • +ACORD Forms Management: Includes and manages a vast library of ACORD forms with e-signature.
What users flag
  • Windows-Based: Flagship product is for Windows, potentially limiting platform compatibility.
  • Download Module is Optional: Key feature for data automation is not included standard and may cost extra.
  • No Pricing Information: Website doesn't provide pricing details, making it hard to assess cost-effectiveness upfront.

Features

Key features

Comprehensive "Paperless" Agency Management
Designed to provide all tools necessary to run an insurance agency without paper.
Full Agency Accounting System
Includes client A/R, company/rep payables, direct bill reconciliation, invoicing, receipts, and financial statements (Balance Sheet, Income & Expense, Trial Balance).
Direct Bill Reconciliation
Easy-to-use feature to reconcile direct bill statements, saving time and reducing errors.
ACORD Forms & Management
Includes all 850+ ACORD forms with electronic signing and pre-filling capabilities.
Integrated Document Management
Allows attaching various file types to client files (PDFs, images, emails, etc.).
Client Database & Policy Management
Enhanced client database with search, filtering, and comprehensive policy management with X-date tracking.
Download Module Compatibility
Optional module to automatically download client and policy data from carriers and rating vendors in ACORD Level 3 format.
Cloud Hosted Version Available
Option to access AgencyPro data from any web browser via a cloud-hosted version.
Excellent Customer Support
Toll-free tech support and "hand-holding" department known for its quality.

Additional features

Comprehensive General Ledger Accounting System
Full accounting system designed specifically for insurance agencies.
Easy-to-Use Accounting
System designed to be user-friendly for agency staff.
Automatic Accounting Generation from Policy Input
Accounting entries are automatically created from policy data entry, eliminating double entry and potential errors.
Direct and Agency Bill Accounting Support
Handles both direct bill and agency bill accounting methods.
Track Client Payments
Monitors and records payments from clients.
Track Rep Commissions
Manages and tracks commission payments to sales representatives.
Track Company Payables
Manages and tracks payments owed to insurance companies.
Track Income and Expenses
Monitors and categorizes agency income and expenses.
Balance Sheet Generation
Produces Balance Sheet financial statements.
Easy-to-Use Direct Bill Reconciliation
Simplifies the process of reconciling direct bill statements from insurance carriers.
Client Account Receivables (A/R) Management
Manages client accounts receivable.
Invoicing
Generates invoices for clients.
Statements
Creates client statements of account.
Checkbook Manager
Manages agency checkbooks and prints checks.
Four Hours of Free Accounting Training
Includes complimentary accounting training to help users get started.
Chart of Accounts Setup Included
Assistance with setting up the agency's chart of accounts.
Cash or Accrual Basis Accounting
System can operate on either cash or accrual accounting methods.
Financial Statements
Produces essential financial statements including Balance Sheet, Income & Expense Report, and Trial Balance.
Client Database, ACORD Forms & Reporting Features
Enhanced Client Database
Improved client database system for managing customer information.
Client Database Filtering
Allows filtering of client data for targeted views and lists.
Advanced Client Database Search
Robust search functionality to find specific client records.
Columnar Sort in Client Database
Enables sorting of client data by columns for easy analysis and organization.
Pre-populated Drop-Down Lists
Standardizes data entry with pre-populated drop-down lists, improving data consistency.
Comprehensive Policy Management
Full policy management features to track and manage insurance policies.
X-Date Tracking
Tracks policy expiration dates (X-Dates) for renewal management.
Transactional Filing Subsystem
Automatically files transactions to prevent Errors and Omissions (E&O) and track productivity.
Family Members/Demographics Database
Database to store information on client family members and demographics.
Integrated Document Management
Built-in system to manage and attach documents to client files.
Attach ANY File Type
Supports attaching various file types including pictures, PDFs, emails, Excel files, movies, and sound files.
All 850+ ACORD Forms
Includes a comprehensive library of over 850 ACORD forms.
ACORD Forms for All States
Forms library covers requirements for all US states.
Includes Certs, Binders, and Apps
Library includes certificates, binders, and application forms.
Electronic Signature for ACORD Forms
Ability to electronically sign ACORD forms and email them without printing.
Time and Rep Stamped Client Notes
Client notes are automatically time and representative stamped for accountability.
Tickler System
Integrated tickler system for follow-up reminders.
Calendar Subsystem
Integrated calendar system for scheduling and appointments.
Integrated Security
Security features to control employee access to information.
Certificate Holders Database
Database specifically for managing certificate holders.
Certificate Holder Report
Generates reports for certificate holders to provide to carriers.
Integrated Email
Built-in email functionality.
Adobe® PDF Support
Integrates with Adobe PDF for document handling.
Save Email History to Client File
Automatically saves email correspondence to client files.
Vehicle Database
Database to store vehicle information.
Pre-fills Vehicle Information to ID Cards
Automatically populates vehicle information onto ID cards and other forms.
Pre-fill of Common Data between Commercial Forms
Automatically pre-fills common data fields across commercial forms to reduce redundant data entry.
Selectable WYSIWYG Modes for Forms Viewing
Offers selectable WYSIWYG (What You See Is What You Get) modes for enhanced form viewing.
Integrated Survey Module
Includes a survey module with pre-built surveys.
200+ Commercial Surveys
Library of over 200 commercial insurance surveys.
Coverage Database
Database to store coverage information.
Pre-fills Limits/Deductibles to ACORD Forms
Automatically pre-fills coverage limits and deductibles onto ACORD forms.
Many Reports
Wide variety of pre-built reports available.
Income & Expense Report
Generates Income and Expense reports.
Balance Sheet Report
Generates Balance Sheet reports.
Earned Premium Report
Generates Earned Premium reports.
Aged Receivables Report
Generates Aged Receivables reports.
X-Dates Report
Generates reports focused on policy expiration dates (X-Dates).
Mailing Labels
Prints mailing labels from client data.
Custom Report Wizard
Easy-to-use wizard to create custom reports and extract specific data.
Word Processor
Integrated word processor for document creation.
100+ Pre-written Sales Letters
Includes a library of over 100 pre-written sales letters.
Automatic Client Merge (Word Processor)
Mail merge functionality to personalize letters with client data.
Other Features
Today Screen
Displays recently accessed clients, policies, forms, and images for quick navigation.
WebView Technology
Automatically navigates and logs users into over 130 carrier websites.
Agency Software Printer
Allows attaching pictures of printable items (DEC sheets, PDFs, emails, etc.) directly to customer files.
Tickler/Calendar Subsystem with Pop-Up Alarms
Integrated tickler and calendar system with pop-up reminders for tasks and appointments.
Manage User Schedules
Ability to manage schedules for multiple users from a central location.
Set Tasks, Appointments, Alarms
Users can set tasks, appointments, and alarms for themselves or groups.
Compatible with Award-Winning Download Manager
Works with Agency Software's Download Manager for data import.
User Selectable Skins
Allows users to customize the visual appearance of AgencyPro with selectable skins.
Cloud Hosted Version
Option to host AgencyPro in the cloud for remote access.
Toll-Free 800 Tech Support
Provides toll-free technical support via an 800 number.
Microsoft SQL Server Version Upgrade
Option to upgrade to a Microsoft SQL Server version for enhanced performance and scalability.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
12
Interface languages
11
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKoreanArabic

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇲🇽MXN🇸🇬SGD

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