About AI Self Training
AI Self Training is a software platform from Tokyo System Research that assists in solving management and operational challenges. It combines management and operational problem-solving capabilities, visualization of the field from a management perspective, and a fusion of technical expertise with business knowledge so that organizations can contribute to profit increase. This platform is designed to improve competitive strength and drive business growth by offering tailored ICT solutions. AI Self Training supports specific needs within organizations by providing tools for better decision-making and issue resolution. Key capabilities: management problem-solving operational visibility technical expertise business knowledge integration profit contribution Best for: organizations that need to address management and operational challenges effectively.
Tokyo Systems Research's AI self-training solution is designed to address the growing needs of contact centers by improving the efficiency and effectiveness of training new communicators. This AI-powered platform allows AI robots to act as both customers and supervisors, helping to train operators in a controlled and realistic environment. By simulating real customer interactions and analyzing conversations in real-time, the AI provides immediate feedback on the accuracy of responses, appropriate use of language, and handling of various scenarios. This system reduces the training burden on supervisors while ensuring that communicators can rapidly gain the skills they need to handle inquiries. One of the core strengths of this AI self-training solution is its ability to simulate customer emotions such as happiness and anger, providing trainees with more realistic interactions. The AI can also be customized with call scripts that are unique to each company, enabling it to teach a wide variety of inquiry responses and product knowledge.
Pros & Cons
- +Flexible, cloud-based training solution accessible at any time.
- +Realistic customer simulation with emotional expression.
- +Reduces training load on supervisors and speeds up training.
- −No pricing information provided upfront.
- −Speech recognition rate may vary based on pronunciation (80-95%).
Features
Key features
- AI Simulation
- The AI acts as a customer, allowing operators to train on real-life scenarios.
- Real-time Feedback
- Instant correction and suggestions are given to operators during training.
- Emotion Simulation
- AI simulates customer emotions, creating a realistic training environment.
- Cloud Access
- Allows training anytime, removing time restrictions.
Additional features
- AI learns call scripts
- The AI system can be taught specific call scripts tailored to each company's needs, making training adaptable to various customer interactions like product inquiries or complaints.
- Real-time voice recognition and conversation analysis
- The AI recognizes operators’ speech and analyzes the conversation in real time, providing feedback to improve communication skills.
- Emotion simulation for realistic training
- The AI can simulate emotions like happiness and anger, allowing operators to practice handling emotionally charged situations with customers.
- Customizable call scripts
- Companies can upload their own call scripts to train operators on specific topics, ensuring training aligns with the company’s policies and products.
- Unlimited user registration
- There is no upper limit on the number of users who can be trained, allowing large contact centers to onboard many communicators efficiently.
- Cloud-based system for easy access and scalability
- Since the solution is cloud-based, it is easily accessible from anywhere and can scale up or down depending on the company's training needs.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About AI Self Training
AI Self Training is a software platform from Tokyo System Research that assists in solving management and operational challenges. It combines management and operational problem-solving capabilities, visualization of the field from a management perspective, and a fusion of technical expertise with business knowledge so that organizations can contribute to profit increase. This platform is designed to improve competitive strength and drive business growth by offering tailored ICT solutions. AI Self Training supports specific needs within organizations by providing tools for better decision-making and issue resolution. Key capabilities: management problem-solving operational visibility technical expertise business knowledge integration profit contribution Best for: organizations that need to address management and operational challenges effectively.
AI Self Training Details
AI Self Training's In-App Market Place
Does AI Self Training have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), CAD ($), AUD ($), INR (₹), CNY (¥), RUB (₽).
Pros & Cons
- Flexible, cloud-based training solution accessible at any time.
- Realistic customer simulation with emotional expression.
- Reduces training load on supervisors and speeds up training.
- No pricing information provided upfront.
- Speech recognition rate may vary based on pronunciation (80-95%).
AI Self Training's Support Options
Email Address
support@aiselftraining.comAI Self Training's Alternatives
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