About AIM
AIM is a business management software from Tri-Technical Systems that covers company-wide operations, inventory, and finance. It combines features such as Active e, AIM Mobile, and support for various recreational activities like musical instruments, bicycles, fitness, and golf courses, so businesses can manage their operations efficiently. AIM provides a mobile app for on-the-go access and maximizes functionality with add-on features. This software is designed to help businesses take control of their management processes and ensure that all bases are covered. Key capabilities: Active e AIM Mobile Musical Instrument support Bicycle & Fitness management Golf Courses management Best for: businesses that need comprehensive management solutions for diverse operational needs.
AIM Details
AIM's In-App Market Place
Does AIM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
2
Mini Apps
AIM Mobile (available as an iOS or Android app)
PC>Poll ECR Software
Pricing Options
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Cad (C$), Aud (A$), Jpy (¥), Chf (Fr), Cny (¥)
Pros & Cons
- Reporting capabilities: Users consistently praise the software's ability to generate reports easily, a critical feature for business management.
- Customizable menu system: This allows businesses to tailor the software to their specific needs and improve user experience for new employees.
- Lesson management: Particularly appreciated by music schools, the lesson management module is seen as a strong point of the software.
- Inventory management: While not perfect, it is generally considered serviceable and adequate for most businesses.
- Integration capabilities: The ability to integrate different locations, inventory, transfers, and repairs is a significant advantage for multi-location businesses.
- Tech support: Many users commend the helpfulness and friendliness of the tech support team, including their willingness to provide remote assistance.
- Complexity and learning curve: Several users mentioned that the software is complex and has a steep learning curve, leading to frequent errors and frustration among employees.
- Outdated technology: The software's reliance on outdated technology is a recurring criticism, leading to performance issues, compatibility problems, and limitations in functionality.
- Software bugs and glitches: Users reported encountering numerous bugs and glitches, which can disrupt operations and cause frustration.
- Poor user interface: The software's user interface is often described as clunky and difficult to navigate, reducing efficiency and user satisfaction.
- Limited e-commerce functionality: The e-commerce features are considered complex and inadequate compared to dedicated e-commerce platforms.
- Inefficient processes: Some users find certain processes, such as purchase orders and inventory management, to be convoluted and time-consuming.
- Sales and support issues: Negative experiences with sales and support teams, including misleading information and poor customer service, have been reported.
- Cost: The requirement to purchase gift cards and hardware through Tri-Tech at a markup is seen as an additional cost burden.
AIM's Support Options
Email Address
sales@tritechretail.comChatbot
Available