About Airkit
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Airkit Details
Vendor
Airkit Technologies
Year Launched
2018
Location
2114 Broadway, Redwood City, California 94063, US
Deployment
cloud
Training Options
documentation, videos
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean
Users
Insurance, banking, eCommerce
Industries Served
eCommerce, Retail, Customer Service
Tags
IoT, Airkit
Airkit's In-App Market Place
Does Airkit have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), Chf (chf), Cny (¥), Inr (₹), Rub (₽)
Pros & Cons
- High Resolution Rates: Claims to resolve over 90% of customer queries.
- No-Code Deployment: Simplifies setup and customization.
- AI-Driven Efficiency: Automates complex customer interactions.
- Proactive Customer Service: Reduces support volume and improves satisfaction.
- Seamless Integrations: Works well with existing eCommerce and CRM systems.
- Pricing Transparency: Lack of publicly available pricing information.
- Dependence on Integrations: Effectiveness relies on the quality of integrations.
- Potential for AI Errors: Like all AI, it is not perfect, and requires monitoring.
- Transition Integration: The transition from Airkit.ai to Salesforce integration may have some initial issues.
- Complexity of initial policy setup: The AI is only as good as the initial policy and data it is given.
Airkit's Support Options
Email Address
support@airkit.comContact
(650)-459-2377