AIVAconnect logo
0(0 reviews)
Software Status:Active

About AIVAconnect

AIVAconnect is an all-in-one platform from BluIP that combines artificial intelligence, an operator console, interaction workflows, and data analytics for effective communication management. It provides a single-pane-of-glass use through Azure Active Directory Single Sign-On (SSO), allowing users to access all features from their browser with one set of credentials. AIVAconnect supports real-time data insights, simplified operator management, and customizable workflows to improve operational efficiency. The platform is designed to facilitate quick decision-making and improve user collaboration. Key capabilities: artificial intelligence integration operator console management workflow automation data analytics Azure AD SSO Best for: enterprises that need centralized communication solutions and efficient operational workflows.

AIVAconnect Details

Vendor
BluIP
Year Launched
2011
Location
410 S Rampart Blvd #460 Las Vegas, NV 89145, US
Deployment
cloud
Training Options
documentation, videos, demo, account manager, community
Countries Served
All Countries
Languages
English, French, German, Spanish, Italian, Portuguese, Chinese, Japanese, Korean
Users
Call Center Agents, Customer Service Representatives, IT Support Staff, Operations Managers
Industries Served
Telecommunications, Customer Support Services, E-commerce, Hospitality
Tags
Customer Engagement, Call Center Software, Telephony Solutions, Business Intelligence

AIVAconnect's In-App Market Place

Does AIVAconnect have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (Fr), CNY (¥), INR (₹), RUB (₽)

Pros & Cons

  • 24/7 call answering capability.
  • Seamless integrations for smooth operations.
  • User-friendly interface enhances agent productivity.
  • Comprehensive reporting tools for better insights.
  • Initial setup may require technical assistance.
  • Pricing details not readily available.

AIVAconnect's Support Options

AIVAconnect's Alternatives