About Akkadian Contact Manager
Akkadian Contact Manager is a directory management software from Akkadian Labs that unifies enterprise directories from multiple sources into one searchable platform for Cisco phones, mobile, and web. It provides unified directory, flexible integrations, and automated UC provisioning so teams can find who they need faster. This solution simplifies contact management by consolidating information into a single interface, allowing users to access accurate contact details quickly. The software also supports integration with various other Akkadian products, improving its functionality. Key capabilities: unified directory flexible integrations automated UC provisioning Akkadian Provisioning Manager™ Akkadian Console™ Best for: enterprises that need an efficient way to manage and locate contact information across multiple platforms.
Akkadian Contact Manager is a robust and flexible Unified Communications (UC) directory solution that effectively addresses the common enterprise challenge of managing fragmented contact data across multiple sources. Its ability to aggregate contacts from diverse systems like CUCM, LDAP, and SQL into a single, unified directory is a significant strength, providing a consistent and user-friendly experience for employees across various devices, including Cisco IP phones, mobile phones, and web browsers. The powerful search functionality, customizable interface, and administrative dashboard make it a valuable tool for both end-users and IT administrators. For businesses with a Cisco-heavy UC environment, Akkadian Contact Manager is particularly well-suited, especially with its seamless integration with Cisco products. However, the platform's extensive customization options may present a learning curve for some administrators, and organizations outside the Cisco ecosystem may find the feature set less relevant. While the solution offers significant benefits in terms of productivity and efficiency, it may require a more technical understanding for advanced API integrations.
Pros & Cons
- +Provides a powerful, accessible, and user-friendly company directory.
- +Aggregates contacts from diverse data sources like LDAP, SQL, and CUCM.
- +Accessible on multiple devices, including Cisco phones, mobile phones, and web browsers.
- +Allows IT administrators to customize search fields and directory layout to match business needs.
- +Features T9 predictive search for a fast and efficient end-user experience.
- +Can act as an LDAP source, aggregating contacts from multiple Active Directories.
- +Supports secure external access to directories.
- +Provides a streamlined web-based dashboard for directory management and reporting.
- +Helps reduce frustration from inaccurate or incomplete directory listings.
- +Enables creation of sub-directories for different business units or purposes.
- −Extensive customization options might require a learning curve for IT administrators.
- −Primarily focused on Cisco-based Unified Communications (UC) environments, which may limit appeal for non-Cisco users.
- −Advanced integration via RESTful APIs may require technical knowledge.
- −Reliance on the web-based dashboard for administration.
- −Limited advanced telephony features compared to some alternatives.
- −Can have a higher cost for larger, customized enterprise deployments.
Features
Key features
- Unified Directory
- Aggregates contact information from disparate sources such as CUCM, LDAP, CSV, SQL, and MySQL into a single, cohesive directory for improved communication and collaboration.
- Multi-Device Access
- Extends the company directory to all devices, including Cisco phones, video endpoints, web browsers, and dedicated iOS and Android mobile apps, providing seamless access for employees.
- Customizable Directory Interface
- Empowers IT administrators to customize search fields, formats, and overall interface design to meet specific business needs and end-user preferences.
- Advanced Search Functionality
- Includes predictive search with T9 functionality, allowing employees to quickly and easily find who they need based on various criteria, such as name, title, skill set, or department.
- LDAP Source and Authentication Proxy
- Can act as a manageable LDAP directory by aggregating contacts from multiple Active Directories, streamlining authentication for users across different UC applications.
Additional features
- Web-Based Administration
- A streamlined, web-based dashboard for IT administrators to manage the directory.
- Custom Fields
- Supports the inclusion of custom fields for powerful and targeted searching.
- Non-Employee Entries
- Allows for directory entries for resources beyond employees, such as conference rooms, vendors, and common area phones.
- Dynamic Directories
- Supports the creation of dynamic directories that are relevant to specific teams or sub-organizations.
- Secure External Access
- Enables secure access to directories for external users when required.
- On-Demand and Scheduled Synchronization
- Synchronizes directory data on demand or on a predefined schedule.
- Dial Rules
- Ensures calls are routed correctly based on established dial rules.
- Support for Multiple Active Directories
- Aggregates contacts from multiple AD servers for simplified management.
- Enhanced AD Data Extraction
- Accesses large amounts of Active Directory data without disrupting service.
- Custom Branding
- Enables administrators to apply custom branding to reflect company logo and colors.
- Usage Reporting
- Provides insight into an organization's telephony usage.
- Multi-Cluster Environment Support
- Easily manages directories in a multi-cluster environment.
- Photo Server Capabilities
- Includes support for displaying user photos in the directory.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Akkadian Contact Manager
Akkadian Contact Manager is a directory management software from Akkadian Labs that unifies enterprise directories from multiple sources into one searchable platform for Cisco phones, mobile, and web. It provides unified directory, flexible integrations, and automated UC provisioning so teams can find who they need faster. This solution simplifies contact management by consolidating information into a single interface, allowing users to access accurate contact details quickly. The software also supports integration with various other Akkadian products, improving its functionality. Key capabilities: unified directory flexible integrations automated UC provisioning Akkadian Provisioning Manager™ Akkadian Console™ Best for: enterprises that need an efficient way to manage and locate contact information across multiple platforms.
Akkadian Contact Manager Details
Akkadian Contact Manager's In-App Market Place
Does Akkadian Contact Manager have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($)
Pros & Cons
- Provides a powerful, accessible, and user-friendly company directory.
- Aggregates contacts from diverse data sources like LDAP, SQL, and CUCM.
- Accessible on multiple devices, including Cisco phones, mobile phones, and web browsers.
- Allows IT administrators to customize search fields and directory layout to match business needs.
- Features T9 predictive search for a fast and efficient end-user experience.
- Can act as an LDAP source, aggregating contacts from multiple Active Directories.
- Supports secure external access to directories.
- Provides a streamlined web-based dashboard for directory management and reporting.
- Helps reduce frustration from inaccurate or incomplete directory listings.
- Enables creation of sub-directories for different business units or purposes.
- Extensive customization options might require a learning curve for IT administrators.
- Primarily focused on Cisco-based Unified Communications (UC) environments, which may limit appeal for non-Cisco users.
- Advanced integration via RESTful APIs may require technical knowledge.
- Reliance on the web-based dashboard for administration.
- Limited advanced telephony features compared to some alternatives.
- Can have a higher cost for larger, customized enterprise deployments.
Akkadian Contact Manager's Support Options
Email Address
support@akkadianlabs.comContact
+1 (800) 818-4128Akkadian Contact Manager's Alternatives
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