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Akubo CRM

by Akubo · Since 2008
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ActiveAvailable globallyCloud
Quick facts
VendorAkubo
Year launched2008
StatusActive
Location2F Gomez Building, 140 Burgos Avenue corner BS Aquino Drive, Barangay Villamonte, Bacolod City 6100, Negros Occidental, Philippines
Countries servedGlobal
Languages16
Integrations3+
Free tier
Free trial
Contact sales

About Akubo CRM

Akubo CRM is a customer relationship management platform from Akubo that helps businesses manage interactions with clients and prospects. It includes features such as lead tracking, sales pipeline management, and customer support ticketing so companies can improve their sales processes and customer satisfaction. The software allows users to customize reporting for better insights into customer behavior and trends. Additionally, it integrates with various third-party applications to simplify operations. Key capabilities: lead tracking sales pipeline management customer support ticketing reporting customization third-party integration Best for: businesses that need to manage customer relationships and improve their sales strategies.

Akubo CRM by Akubo is a versatile software designed to meet the needs of organizations in the Donation Management and Fundraising sector. Its standout features include a user-friendly interface and comprehensive tools that streamline donation tracking, supporter management, and outreach efforts. The user interface of Akubo CRM is clean and intuitive, making it easy for users to navigate and access key features. The layout is well-organized, with customizable dashboards and reporting tools that provide real-time insights into donor activity and campaign performance. The design elements are sleek and modern, enhancing the overall user experience. One of the core functionalities that distinguish Akubo CRM from its competitors is its ability to create personalized donor profiles and track interactions across multiple channels. Users can segment donors based on criteria such as donation history, engagement level, and communication preferences, allowing for targeted outreach and tailored fundraising campaigns. Additionally, the software offers advanced analytics and reporting capabilities that help organizations measure the impact of their fundraising efforts and identify areas for improvement.

Pros & Cons

What users like
  • +User-friendly interface tailored for small organizations
  • +Comprehensive donor and volunteer management
  • +Affordable and flexible pricing plans
  • +Cloud-based for access anywhere
  • +No credit card required for the trial period
What users flag
  • May not scale well for large enterprises
  • Limited advanced customization options
  • Some users report a learning curve initially
  • Support is limited to email and chat; no phone support

Features

Key features

Donor Database Management
Efficiently store and manage detailed donor profiles including contact info and donation history.
Fundraising Campaign Tracking
Set up campaigns, monitor progress, and track donations linked to each initiative.
Volunteer Coordination
Assign roles, track volunteer hours, and manage volunteer contact information.
Event Planning Tools
Manage event details such as registrations, ticket sales, and attendee lists.
Email Outreach
Create and send targeted email campaigns to donors and volunteers.
Custom Form Builder
Design custom donation, registration, and feedback forms for seamless data collection.
Reporting Dashboard
Access key fundraising and engagement metrics through an intuitive dashboard.

Additional features

Contact and Donor Management
Comprehensive storage of donor information with notes, tags, and history of interactions for personalized communication.
Campaign Management
Create multiple fundraising campaigns with goals and timelines; track donor contributions against specific campaigns for clear ROI analysis.
Volunteer Management
Detailed tracking of volunteer activities including hours logged, event participation, and skills for better resource planning.
Event Management
End-to-end event management including creating event pages, handling registrations and payments, ticket distribution, and post-event analytics.
Email Marketing Integration
Ability to segment contacts and design personalized emails, automated follow-ups, and newsletters to keep stakeholders engaged.
Customizable Online Forms
Build and embed forms on websites or emails for donations, event sign-ups, volunteer applications, and surveys.
Advanced Reporting and Analytics
Generate detailed reports on donor demographics, fundraising progress, campaign effectiveness, and volunteer involvement to inform strategy.
Multi-User Access with Permissions
Support for multiple users with role-based access controls to protect sensitive information and ensure operational efficiency.
Data Import and Export
Tools to import existing contacts and export data for use in other platforms or offline analysis.
Mobile-Friendly Interface
Access Akubo CRM from any device with a responsive design for ease of use on smartphones and tablets.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
16
Interface languages
2
Billing currencies

Interface languages

EnglishFrenchSpanishGermanItalianDutchPortugueseSwedishFinnishDanishNorwegianPolishRussianChineseJapaneseKorean

Billing currencies

🇺🇸USD🇷🇺RUB

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