About Alert Catcher
Alert Catcher is a specialized Jira plugin designed to streamline incident and alert management across complex IT environments.
Alert Catcher Details
Vendor
Softlist
Year Launched
N/A
Location
Aleje Jerozolimskie 85/21, 02-001 Warsaw, Poland
Deployment
cloud, on premise, web browser
Training Options
documentation
Countries Served
All Countries.
Languages
English
Users
Information Security Teams, Jira Software Owners, Jira Service Management Teams, IT Departments, DevOps Teams
Industries Served
Information Security Management, Software Development, IT Services, Enterprise IT Operations
Tags
Alert Catcher, Incident Management, Jira Integration, SIEM Integration
Alert Catcher's In-App Market Place
Does Alert Catcher have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), CAD ($), AUD ($), CHF (Fr), CNY (¥), INR (₹), RUB (₽), BRL (R$), KRW (₩)
Pros & Cons
- Connects SIEM tools to Jira enabling centralized automated incident management workflows.
- Provides flexible rule-based automation that reduces manual triage and speeds response times.
- Supports bidirectional integrations ensuring alerts and ticket statuses stay synchronized.
- Allows granular configuration of endpoints and restrictions for controlled incident creation.
- Aggregates repeated alerts into problems to reduce noise and improve root-cause analysis.
- Relies heavily on Jira ecosystem, limiting usefulness outside Atlassian-based environments.
- Initial configuration of rules and connections can be complex for non-technical admins.
- Limited native integrations list may require custom setup for unsupported monitoring tools.
- Focus on alert ingestion may not cover broader ITSM features offered by full platforms.
- Dependence on external SIEM data quality can impact accuracy of incident prioritization.
Alert Catcher's Support Options
Email Address
support@softlist.pl