About Alert Catcher
Alert Catcher is a specialized Jira plugin designed to streamline incident and alert management across complex IT environments.
Alert Catcher is a specialized Jira plugin designed to streamline incident and alert management across complex IT environments. By enabling two-way integrations with SIEM and EMS tools, it centralizes alerts and transforms them into actionable incidents within Jira Software or Jira Service Management. This approach reduces manual effort and improves response consistency by applying predefined rules and workflows to incoming alerts. The plugin emphasizes automation and flexibility. Administrators can configure custom endpoints, restrictions, escalation policies, and grouping logic to convert recurring alerts into structured problems. Its rule-based processing ensures both automated and manually created incidents follow consistent handling procedures. The ability to assign responsibility, track statistics, and extend Jira workflows makes it particularly valuable for information security and DevOps teams that rely on real-time monitoring tools. Overall, Alert Catcher delivers a focused solution for organizations seeking tighter integration between monitoring systems and Jira-driven incident resolution, enhancing operational visibility and response efficiency.
Pros & Cons
- Connects SIEM tools to Jira enabling centralized automated incident management workflows.
- Provides flexible rule-based automation that reduces manual triage and speeds response times.
- Supports bidirectional integrations ensuring alerts and ticket statuses stay synchronized.
- Allows granular configuration of endpoints and restrictions for controlled incident creation.
- Aggregates repeated alerts into problems to reduce noise and improve root-cause analysis.
- Relies heavily on Jira ecosystem, limiting usefulness outside Atlassian-based environments.
- Initial configuration of rules and connections can be complex for non-technical admins.
- Limited native integrations list may require custom setup for unsupported monitoring tools.
- Focus on alert ingestion may not cover broader ITSM features offered by full platforms.
- Dependence on external SIEM data quality can impact accuracy of incident prioritization.
Features
Key features
Synchronizes alerts and incidents between Jira and external monitoring systems
Applies predefined conditions and actions for consistent incident handling
Enables external systems to create or update incidents via REST resources
Aggregates related alerts into higher-level problems automatically
Enhances Jira workflows with additional incident management logic
Supports synchronized data exchange with third-party systems
Additional features
Allows external systems to send alerts directly to Jira via REST
Controls conditions under which incidents can be generated
Consolidates recurring alerts into structured problems
Adds post-functions and fields for automated incident processing
Enables synchronized incident and alert updates across systems
Automates problem creation when thresholds or time limits are reached
Allows quick modification or transition of incidents using unique identifiers
Enables mapping alerts to responsible personnel or teams
Provides visibility into processed alerts and connection issues
Pricing
Countries & Languages
Available in
Interface languages
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About Alert Catcher
Alert Catcher is a specialized Jira plugin designed to streamline incident and alert management across complex IT environments.
Alert Catcher Details
Alert Catcher's In-App Market Place
Does Alert Catcher have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), CAD ($), AUD ($), CHF (Fr), CNY (¥), INR (₹), RUB (₽), BRL (R$), KRW (₩)
Pros & Cons
- Connects SIEM tools to Jira enabling centralized automated incident management workflows.
- Provides flexible rule-based automation that reduces manual triage and speeds response times.
- Supports bidirectional integrations ensuring alerts and ticket statuses stay synchronized.
- Allows granular configuration of endpoints and restrictions for controlled incident creation.
- Aggregates repeated alerts into problems to reduce noise and improve root-cause analysis.
- Relies heavily on Jira ecosystem, limiting usefulness outside Atlassian-based environments.
- Initial configuration of rules and connections can be complex for non-technical admins.
- Limited native integrations list may require custom setup for unsupported monitoring tools.
- Focus on alert ingestion may not cover broader ITSM features offered by full platforms.
- Dependence on external SIEM data quality can impact accuracy of incident prioritization.
Alert Catcher's Support Options
Email Address
support@softlist.plAlert Catcher's Alternatives
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