Alertacall logo

Alertacall

by Alertacall Ltd · Since 2004
No reviews yet
Active2+ countriesCloud
Quick facts
VendorAlertacall Ltd
Year launched2004
StatusActive
Location45 Crescent Road Windermere LA23 1BL United Kingdom
Countries served2+
Languages1
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About Alertacall

Alertacall is a specialized housing management and digital telecare platform designed to improve communication, safety, and wellbeing for older adults and vulnerable individuals.

Alertacall is a specialized housing management and digital telecare platform designed to improve communication, safety, and wellbeing for older adults and vulnerable individuals. The company focuses heavily on social housing, retirement living, domiciliary care, hospital discharge, and supported accommodation services. Its solutions combine touchscreen technology, proactive communication tools, and human-centered support services to help housing providers and care organizations maintain regular contact with tenants and residents. The software stands out because it blends digital engagement with human interaction rather than relying solely on automation. Services such as Housing Proactive®, Beyond Warden Call™, and OKEachDay® allow organizations to monitor wellbeing, encourage tenant independence, and identify changing support needs early. The platform also supports regulatory compliance, tenant engagement, repairs reporting, and loneliness reduction initiatives. Alertacall is particularly valuable for housing associations, local authorities, and healthcare providers seeking scalable tenant wellbeing solutions. Its strong emphasis on accessibility, daily contact, and proactive care makes it a trusted solution in the UK social housing and telecare sector.

Pros & Cons

Pros
  • Connects housing providers with residents through proactive daily communication.
  • Reduces loneliness by combining technology with real human interaction.
  • Improves tenant safety using regular wellbeing monitoring tools.
  • Supports digital transformation for social housing organizations.
  • Provides accessible touchscreen devices suitable for older adults.
Cons
  • Focused mainly on housing and care sectors rather than general business use.
  • May require staff training for effective tenant engagement workflows.
  • No publicly available self-service onboarding or free starter plan.
  • Specialized features may exceed needs of smaller housing providers.
  • Customization options are not heavily detailed on the website.

Features

Key features

Proactive Contact System

Detects changing needs through regular engagement.

Medication Reminders

Supports healthcare and appointment notifications.

Wellbeing Monitoring

Tracks engagement and potential support needs.

Tenant Communication

Sends updates and important information efficiently.

Repairs Reporting

Allows tenants to report maintenance issues digitally.

Touchscreen Interface

Provides simple and accessible user interaction tools.

Housing Management Support

Helps housing providers manage tenant communication.

Telecare Services

Supports wellbeing monitoring and proactive care services.

Digital Engagement

Enables two-way communication between providers and residents.

Daily Welfare Checks

Confirms resident safety through regular check-ins.

Additional features

Care Service Integration

Supports domiciliary and social care workflows.

Hospital Discharge Support

Assists patients transitioning home after discharge.

Video Door Entry

Provides remote door entry communication features.

ccupancy Verification

Detects void or inactive properties.

Digital Wearables

Supports connected wearable telecare devices.

Environmental Sensors

Supports monitoring through connected sensors.

Social Isolation Reduction

Helps reduce loneliness among residents.

Customer Satisfaction Support

Enhances resident engagement and satisfaction.

Touchscreen Devices

Uses portable touchscreen communication devices.

Safety Monitoring

Improves tenant safety and issue detection.

Appointment Reminders

Helps residents remember healthcare appointments.

Medication Prompts

Sends reminders for medication schedules.

Tenant Messaging

Supports direct communication with tenants.

Repairs Reporting

Enables digital issue and maintenance reporting.

Digital Switchover Support

Assists providers transitioning to digital systems.

Human Contact Support

Includes access to trained support staff.

Daily Check-Ins

Confirms resident wellbeing every day.

OKEachDay

Delivers daily occupancy and wellbeing confirmation services.

Beyond Warden Call

Modern digital replacement for traditional warden call systems.

Housing Proactive

Provides digital engagement and tenant self-service tools.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

2
Countries served
1
Interface languages
1
Billing currencies

Available in

United KingdomEurope

Interface languages

English

Billing currencies

🇬🇧GBP

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