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Amperity

by Amperity · Since 2016
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ActiveAvailable globallyCloud
Quick facts
VendorAmperity
Year launched2016
StatusActive
Location701 5th Ave, 26th Floor, Seattle, Washington 98104, US
Countries servedGlobal
Languages5
Integrations12+
Free tier
Free trial
Contact salesYES

About Amperity

Amperity is a customer data platform from Amperity that helps organizations unify their customer data. It combines identity resolution, data integration, and analytics to provide a comprehensive view of customer interactions. By aggregating data from various sources, Amperity enables businesses to better understand their customers and improve targeting strategies. The platform supports real-time data updates and easy integration with existing marketing tools, ensuring that teams can access consistent, actionable insights. Key capabilities: identity resolution data integration analytics real-time updates marketing tool integration Best for: marketing teams that need to use customer data for personalized campaigns.

Amperity is a powerful data management software platform designed to help businesses unify and activate their customer data. Its primary purpose is to consolidate fragmented customer records across various systems and touchpoints into a single, comprehensive Customer 360 view. This unified approach enables companies to better understand their customers and improve personalized marketing, sales strategies, and overall customer experience. Built with advanced identity resolution and machine learning capabilities, Amperity stands out for its ability to manage massive data volumes, clean up inconsistent data, and deliver actionable insights across organizational teams. The user interface of Amperity reflects its enterprise-grade capabilities with a clean, modern design that supports intuitive navigation. Users are greeted with a streamlined dashboard that surfaces real-time data pipelines, customer segmentation tools, and campaign activation modules. Although the platform is robust and loaded with advanced features, the UI remains user-friendly thanks to contextual tooltips, logical layouts, and customizable workspaces. Non-technical users can navigate most features easily, while data analysts and engineers have access to deeper SQL-based configuration options.

Pros & Cons

What users like
  • +Real-time Capabilities: Can process data instantly for immediate actions and up-to-date insights, though some nuanced real-time capabilities might have limitations.
  • +Flexible Data Ingest: Can ingest raw data from any source regardless of format, simplifying data preparation.
  • +Knowledgeable Support Team: Reviewers often highlight the expertise and responsiveness of Amperity's support and implementation teams.
  • +Good for Enterprise-Level Data Complexity: Particularly well-suited for large organizations with complex, fragmented customer data.
What users flag
  • Potentially Long Implementation Time: Full implementation can take several months (e.g., 4-6+ months, some sources suggest 6-12 months).
  • Technical Expertise Required for Advanced Use: While self-service is available, some complex features or advanced queries may still require SQL knowledge or data expertise.
  • Enterprise-Level Pricing: Primarily targets large enterprises, with a usage-based pricing model ("Amps") that can be complex and potentially high for smaller businesses.
  • Lacks Direct Campaign Execution: Primarily focuses on data unification and activation, often requiring integration with other tools for direct campaign execution or message delivery.

Features

Key features

AI-Powered Customer Profile Building & Activation
Utilizes artificial intelligence to rapidly construct and activate comprehensive customer profiles within a data lakehouse environment, emphasizing efficiency and reduced manual effort.
AI-Powered Identity Resolution
Leverages AI to identify and connect disparate online and offline Personally Identifiable Information (PII) data, creating a unified "identity keychain" that links customer profiles without losing context. This is often referred to as AmpID.
Customer 360 with Data Quality Assurance
Enables the swift generation of accurate, high-value customer attributes by simply connecting various data sources, ensuring data quality through built-in data validation workflows and QA tooling. This is also known as Amp360.
Data Self-Service with Generative AI (AmpAI)
Empowers business users with intuitive self-service options, including generative AI capabilities, to explore data, compare audiences, build campaigns, and measure results through a user-friendly interface.
Audience Hub (Data Activation & Reverse ETL)
Facilitates fast and efficient data transmission to various downstream systems through a library of over 200 pre-built pipelines. It intelligently automates and monitors these workflows to ensure continuous data availability for activation.
Lakehouse-Native Architecture
Designed to integrate directly with existing data lakehouses (like Databricks and Snowflake) allowing for direct data sharing without requiring data copying or complex ETL processes, thus keeping data on the user's infrastructure.

Additional features

AI-Powered Identity Resolution (AmpID)
Utilizes patented machine learning to unify fragmented customer data from online and offline sources, creating a comprehensive "identity keychain" that links all interactions to a single customer profile.
Customer 360 (Amp360)
Connects disparate data sources to build complete and accurate customer profiles, generating high-value attributes for a holistic view of each customer.
AI-Powered Analytics/Insights
Leverages advanced AI and machine learning for sophisticated data modeling, predictive analytics, and to derive actionable customer insights.
Real-Time Tables/Processing
Capable of processing large volumes of data instantly, enabling immediate actions and ensuring that customer insights are always up-to-date.
Schema-Free Data Ingest
Allows the ingestion of raw data from any source regardless of its format, eliminating the need for extensive schema mapping or complex Extract, Transform, Load (ETL) processes.
Reduced Custom Coding
Minimizes or removes the need for custom code during data preparation and identity resolution, streamlining operations and allowing for more accurate profiles with controllable AI.
Tailored to Existing Architecture
Designed to be highly flexible and adaptable, allowing businesses to integrate Amperity seamlessly into their current data infrastructure and existing tech stack.
Out-of-the-Box Models
Provides pre-built standard and predictive models and templates that automate data modeling across various industries, accelerating time to value.
Customizable Data Schema & Destination
Offers the flexibility to customize the platform to fit any specific data structure or to send data to virtually any target system.
Direct Data Sharing (Amperity Bridge)
Enables secure and efficient data sharing directly with popular data lakehouses like Snowflake and Databricks, using open, industry-standard formats, without copying data.
Bring Your Own Storage
Provides the option for customers to store their customer data within their own cloud storage infrastructure, maintaining full control and sovereignty.
200+ Pre-built Pipelines (Reverse ETL)
Features an extensive library of over 200 pre-built integrations for rapidly sending valuable data (such as customer attributes and segments) to various marketing, analytics, and customer service platforms for activation.
Automated Workflow Monitoring
Intelligently automates and continuously monitors data transformations and workflows, ensuring constant data availability and minimizing potential downtime.
Data Self-Service
Empowers business users with intuitive tools and direct access to explore customer data independently, reducing reliance on specialized data teams and accelerating insight generation.
Generative AI (AmpAI)
Provides business partners with advanced capabilities, including generative AI, to quickly find insights, build precise customer segments, write SQL queries, compare audiences, develop campaigns, and accurately measure results through a user-friendly interface.
Customizable Segmentation
Allows for the creation of highly granular customer segments using a simple point-and-click editor, supporting complex conditions for nested audiences.
Campaign Building & Measurement
Offers integrated tools to efficiently build, launch, and track the performance of customer campaigns.
Customer Journey Visualization
Provides a comprehensive 360-degree view of customer interactions across various touchpoints, enabling insights into typical and atypical customer journey patterns.
Behavioral Audience Segmentation
Utilizes predictive segmentation and recommendation capabilities to create highly targeted user audiences based on their past and predicted behaviors.
Enterprise-Grade Security
Security is a fundamental aspect of the platform's design, embedded from its architecture through deployment and ongoing operations.
Data Governance
Ensures the security of data with comprehensive visibility into data transformations and provides rules-based controls over data access.
SOC 2, GDPR, HIPAA Compliance
Adheres to leading security standards (Service Organization Control 2) and critical data privacy regulations (General Data Protection Regulation, Health Insurance Portability and Accountability Act), simplifying compliance efforts.
Role-Based Access
Implements granular access controls, granting users access only to the specific data they need for their roles, enhancing data protection.
Encryption
All data is encrypted upon ingest, while at rest, and upon egress, ensuring data security throughout its lifecycle.
Full Sandboxes
Provides parallel, isolated environments for safely testing and implementing changes with zero downtime and the ability to easily roll back, de-risking new deployments.
Quality Control & Data Audits
Includes built-in data validation tools and auditing capabilities to ensure data accuracy and maintain transparency in data processes.
Automated Security Scanning & Intrusion Detection
Part of a continuous monitoring and incident response framework to proactively identify and address security threats.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
5
Interface languages
9
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR🇧🇷BRL

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