AMS for SharePoint logo

AMS for SharePoint

by Crow Canyon Software · Since 1999
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ActiveAvailable globallyCloud
Quick facts
VendorCrow Canyon Software
Year launched1999
StatusActive
LocationWest Coast Office (Mailing Address) 565 Lori Drive #71, Benicia, CA 94510, USA
Countries servedGlobal
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About AMS for SharePoint

AMS for SharePoint is a management software from Crow Canyon Software designed for advanced ticketing and workflow management. It provides features such as automated ticket assignment, customizable dashboards, and integrated reporting so organizations can efficiently handle support requests and track service performance. This solution is built directly on the SharePoint platform, allowing users to use familiar tools while improving their service management capabilities. Users can create workflows that automate processes and maintain complete visibility into task progress. Key capabilities: ticket management workflow automation reporting tools SharePoint integration user-friendly interface Best for: IT departments that need to manage service requests and improve efficiency in support operations.

AMS for SharePoint by Crow Canyon Software is a comprehensive IT asset management solution designed specifically for organizations looking to streamline their hardware and software asset tracking processes. Built to integrate seamlessly with Microsoft’s SharePoint, Office 365, and Teams, this software leverages the familiarity of Microsoft’s ecosystem to deliver a user-friendly yet powerful platform for IT asset management. It is especially valuable for businesses already embedded in the Microsoft environment, offering a significant advantage in terms of operational compatibility. By offering key features like hardware and software tracking, lifecycle management, customizable workflows, and mobile responsiveness, AMS for SharePoint helps organizations optimize resource utilization, reduce costs, and improve overall efficiency in managing IT infrastructure. The **user interface** of AMS for SharePoint is a strong selling point, particularly for users accustomed to working within Microsoft’s suite of tools. The software leverages the native SharePoint environment, which provides a seamless transition for users already familiar with Microsoft’s ecosystem. The interface is intuitive and well-organized, allowing users to navigate with ease through various functions like asset tracking, reporting, and workflow management.

Pros & Cons

What users like
  • +Improved service and communication to employees
  • +Increased efficiency and productivity
  • +Better communication and coordination of service department staff
  • +Visibility into response times and costs for IT service requests
  • +Flexible and easily customizable
  • +High user acceptance due to familiar SharePoint interface
  • +Quick deployment and low cost
What users flag
  • Limited customization options for report templates
  • Integration with other software platforms may be challenging

Features

Key features

1. NITRO Studio
This is the core product, a forms and workflow builder that allows you to customize SharePoint functionality for various business processes.
2. Pre-built Applications
These are pre-configured solutions for specific tasks like:
3. NITRO Help Desk for HR
Handles employee requests.
4. NITRO Help Desk for IT
Supports IT ticketing and service requests.
5. NITRO Purchasing
Streamlines procurement processes.
6. Asset Management functionalities might be included within NITRO Studio or as part of another pre-built application (e.g., Work Order system).

Additional features

1. Tracking assets
Create lists and workflows to track assets like equipment, software licenses, or physical items.
2. Managing maintenance
Schedule and track maintenance tasks for assets.
3. Reporting
Generate reports on asset usage, status, and costs.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
10
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇷🇺RUB

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