About Anchanto Parcel Tracking
A real-time parcel tracking solution for e-commerce and logistics businesses. It provides shipment visibility, standardizes carrier data, and offers branded tracking pages and notifications to enhance the post-purchase customer experience.
Anchanto Parcel Tracking is a SaaS solution designed for e-commerce brands, retailers, and logistics providers to manage the post-purchase delivery experience. The platform centralizes real-time shipment data from a wide network of integrated carriers, presenting it on a unified dashboard. Key capabilities include the creation of fully branded tracking pages, proactive customer notifications via email, SMS, and WhatsApp, and detailed analytics on carrier performance and delivery exceptions. This helps businesses reduce 'Where Is My Order?' (WISMO) inquiries and improve customer satisfaction. The system is a cloud-based web application and offers an Open API for integration with other e-commerce systems. While the company provides extensive product information, specific pricing details are not publicly available and require a demo request.
Pros & Cons
- Provides a centralized dashboard for tracking shipments across multiple carriers.
- Enhances customer experience with branded tracking pages and proactive notifications.
- Reduces customer support queries (WISMO) by providing self-service tracking.
- Offers detailed analytics on carrier performance and delivery exceptions.
- Integrates with a wide range of global shipping carriers and e-commerce systems.
- Pricing is not publicly available and requires contacting the sales team for a demo.
- No free trial or free tier is mentioned on the website.
Features
Key features
Consolidates tracking data from multiple carriers into a single dashboard.
Allows businesses to create fully branded tracking pages with their own logo, font, and colors.
Sends customized order status updates to customers via email, SMS, or WhatsApp.
Provides reports to track carrier performance, SLA compliance, delivery times, and return rates.
Connects with a library of pre-integrated global shipping carriers.
Helps identify shipping exceptions like theft, customs holds, or damaged parcels.
Additional features
Normalizes over 60,000 tracking events per minute from various carriers into a standard format.
Enables embedding branded feedback surveys on the tracking page or in notifications.
Allows sharing of tracking information with other ecosystem platforms like ERPs and marketplaces.
Offers detailed reports on reasons for returns and return volumes.
Supports adding ad banners and promotions to the branded tracking page.
Pricing
Countries & Languages
Available in
Interface languages
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About Anchanto Parcel Tracking
A real-time parcel tracking solution for e-commerce and logistics businesses. It provides shipment visibility, standardizes carrier data, and offers branded tracking pages and notifications to enhance the post-purchase customer experience.
Anchanto Parcel Tracking Details
Anchanto Parcel Tracking's In-App Market Place
Does Anchanto Parcel Tracking have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
Pros & Cons
- Provides a centralized dashboard for tracking shipments across multiple carriers.
- Enhances customer experience with branded tracking pages and proactive notifications.
- Reduces customer support queries (WISMO) by providing self-service tracking.
- Offers detailed analytics on carrier performance and delivery exceptions.
- Integrates with a wide range of global shipping carriers and e-commerce systems.
- Pricing is not publicly available and requires contacting the sales team for a demo.
- No free trial or free tier is mentioned on the website.
Anchanto Parcel Tracking's Alternatives
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Pelico is a manufacturing orchestration platform that uses agentic AI to help supply chain and…
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WebPay is a payment gateway software from WebPay that provides a full-featured solution for processing…
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LeadVenture is a dealership technology platform providing digital retailing, inventory management, lead generation, marketing automation,…
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