Answered.so logo

Answered.so

by Parsio.io · Since N/A
No reviews yet
ActiveAvailable globallyCloudFree tier
Quick facts
VendorParsio.io
Year launchedN/A
StatusActive
LocationEstonia
Countries servedGlobal
Languages1
IntegrationsN/A
Free tierYES
Free trialN/A
Contact salesN/A

About Answered.so

Answered.so is a data extraction software from Parsio.io that helps businesses simplify their data management processes. It combines capable solutions for extracting data from emails, PDFs, and documents, supports exporting to Google Sheets, databases, CRMs, webhooks, and 6000+ apps, and offers automation features for businesses of all sizes. This helps organizations to manage data more efficiently and integrate with their existing workflows. users will have the assurance of a reliable platform that plays well with others, allowing for a tailored use to meet business needs. Key capabilities: data extraction multi-format support automated workflows integration with apps user-friendly interface Best for: businesses that need effective data extraction and management solutions.

[Answered.so](http://Answered.so) presents itself as a comprehensive, AI-driven customer service platform, aiming to consolidate various support functions into a single, unified solution. Its core strength lies in its GPT-powered chatbot, which learns from a variety of data sources, including knowledge bases, websites, and uploaded files, to provide instant and intelligent responses to customer inquiries. This approach promises to automate a significant portion of customer interactions, freeing up human agents to handle more complex issues. The platform's user interface is generally intuitive, making it relatively easy to set up and train the chatbot. Creating a knowledge base, a crucial element for effective chatbot training, is streamlined, and the process of integrating the HelpHub widget into a website is straightforward. While the interface is user-friendly, some users might require a short learning period to fully grasp the platform's more advanced features. Beyond the chatbot, [Answered.so](http://Answered.so) offers a suite of valuable tools. The HelpHub widget acts as a central hub for customer support resources, making FAQs, articles, and contact information readily accessible from any page of a website.

Pros & Cons

Pros
  • Easy to train GPT-powered chatbots.
  • Comprehensive customer service tools in one platform.
  • Multilingual support (80+ languages).
  • Integration with popular live chat tools.
  • Data security with encryption.
Cons
  • Limited information on scalability for large enterprises.
  • No details about offline access or hybrid deployment.
  • May require some setup time for full integration.
  • Lack of a detailed in-app marketplace for extensions.

Features

Key features

1. AI-Powered Chatbot

Trains quickly on documents, websites, and files for human-like answers.

2. Knowledge Base

Easily create and manage portals for FAQs and documentation.

3. Search Bar

Lightning-fast intuitive search across websites and articles.

4. Live Chat Integration

Seamless handoff from chatbot to human agents.

5. HelpHub Widget

Centralized customer service tool with customizable CTAs.

Additional features

1. Trainable Chatbot

Train on knowledge bases, websites, and files.

2. Continuous Training

Improves responses over time.

3. Knowledge Base

Host articles and synchronize chatbot content.

4. Search Bar

Accessible on any page with CMD+K or CTRL+K.

5. Live Chat Integration

Compatible with services like Intercom, Zendesk, etc.

6. SEO-Optimized Blog

Publish blogs on custom domains.

7. Data Collection

GEO location, IP, browser, OS, and languages.

8. 80+ Languages

Support for multilingual customers.

9. Data Protection

End-to-end encryption.

10. Deploy Anywhere

Available for websites or mobile apps.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Starter
USD 29/mo
billed monthly
Growth
USD 99/mo
billed monthly
Unlimited
USD 299/mo
billed monthly

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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