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AnyDesk

by AnyDesk · Since 2014
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Active1+ countriesCloud
Quick facts
VendorAnyDesk
Year launched2014
StatusActive
LocationTürlenstraße 2, Stuttgart, Baden-Württemberg 70191, DE
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About AnyDesk

AnyDesk is a remote desktop software from AnyDesk that enables users to connect and control computers from anywhere. It provides features such as remote access, file transfer, and session recording so users can manage tasks efficiently. The software supports multiple platforms including Windows, macOS, Linux, Android, and iOS, ensuring a wide range of compatibility. It also allows for custom session permissions, providing improved security during remote sessions. AnyDesk operates with low latency, making it suitable for real-time collaboration. Key capabilities: remote access file transfer session recording multi-platform support low latency Best for: IT professionals and businesses that need secure remote access and collaboration solutions.

AnyDesk by AnyDesk is a remote access software designed to provide secure, fast, and reliable connections between computers and devices, enabling remote support, collaboration, and administration. Its primary purpose is to allow users to access and control computers from any location, making it ideal for IT support teams, remote workers, and organizations with distributed operations. Key features include low-latency connections, file transfer capabilities, session recording, multi-monitor support, unattended access, and high-level encryption to ensure data security. The user interface of AnyDesk is straightforward and user-friendly, designed to minimize the learning curve for both technical and non-technical users. The main dashboard displays active connections, address books, and recent sessions clearly, allowing users to initiate remote connections quickly. Navigation is simple, with easy access to key functions such as file transfer, session settings, and connection logs. The interface is lightweight, reducing system resource consumption while maintaining performance. Functionality in AnyDesk is comprehensive, supporting remote desktop control, collaboration through screen sharing, and secure file exchange.

Pros & Cons

What users like
  • +The choice between cloud and on-premises installation provides great operational flexibility.
  • +New features like session queues in Version 9 will significantly boost customer support teams' efficiency.
  • +It's widely trusted by a large user base of over 200,000 customers globally, which is reassuring.
  • +Mobile access and control on phones and tablets makes troubleshooting on-the-go simple.
  • +The ability to customize the client ensures a professional, consistent brand experience for users.
What users flag
  • The advertised discount price requires customers to commit to a full year of billing annually.
  • The Standard plan is limited to only 20 licensed users, which is too small for larger organizations.
  • The price only covers a limited number of unattended managed devices (500) for system administration.
  • While "Secure" is claimed, the provided text does not specify any particular security protocols.
  • Customers should expect the final cost to be higher due to the application of additional taxes (VAT).

Features

Key features

Cloud or On-Premises Deployment
Users can choose between running the software in the cloud or installing it on their own servers for complete independence.
Full Mobile Support
The software allows access and control of desktops, servers, and devices using a smartphone or tablet across different platforms.
Advanced Customer Support Features (v9)
New features like session requests, invitation links, and session queues improve efficiency for help desk and customer care teams.
Customization and Branding
Users have the flexibility to create their own custom version of AnyDesk to fit individual needs and maintain a consistent brand experience.
Cross-Platform and Compatibility
The software is designed to be cross-compatible and platform independent, ensuring wide-ranging accessibility for all users.
Flexible Device Management
The licenses include support for connecting to unlimited devices for interactive sessions and managing hundreds of devices for unattended access.

Additional features

Cross-compatibility
The software can run across different operating systems and hardware environments.
Platform independent
The functionality is not restricted to a single operating system or device type.
Flexibility
Users can adapt the software to fit their individual needs.
Customization
Users can create their own version of AnyDesk for a consistent brand experience.
Custom client generator
Included in the Standard plan to create a tailored version of the software.
Mobile device management
Included in the Standard plan for controlling and managing mobile devices remotely.
Standard user management
Provides tools for managing the team's licensed users.
Time-saving
The software is highlighted as a benefit that helps in reducing the time spent on tasks.
Secure
The software promises a high level of security for remote connections.
All Platforms
The software is available and functions across various platforms.
Unlimited devices to connect to
The license allows connecting to any number of devices for interactive sessions.
Up to 500 managed devices
The Standard license allows managing up to 500 devices using Unattended Access.
Remote Access
The core function of connecting remotely to another location.
Remote Support
A specific application of the software for technical assistance.
Remote Work
A solution catered to professionals working from home or remotely.
Mobile Device Support
Solutions for assisting or controlling mobile phones and tablets.
Remote Desktop
The capability to view and operate a computer screen from a distance.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Solo

USD 21.9

Standard

USD 35.9

Advanced

USD 77.9

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

GERMANY

Interface languages

ENGLISH

Billing currencies

🇺🇸USD

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