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About Apex 72

Apex 72 is a CRM software from Salesforce designed to help companies become Agentic Enterprises where humans and agents drive success together through a unified AI and data interface. It provides features such as collaboration between humans and agents, a free CRM to support rapid growth, and the ability to handle over 5 million conversations through Agentforce. This approach ensures that businesses can use AI effectively while maintaining a human touch in customer interactions. Apex 72 also integrates data analytics and customer insights to bolster decision-making processes. Key capabilities: CRM integration AI-powered support Conversation tracking Data analytics User collaboration Best for: businesses that need to improve customer engagement and operational efficiency.

Apex 72 Details

Vendor
Salesforce
Year Launched
Location
The Landmark @ One Market, Suite 300, San Francisco, CA 94105
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
Apex 72 in category Financial CRM, Sales Coaching, Sales Force Automation, Sales Tracking by Salesforce is available in English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese.
Users
Sales Manager, Account Executive, Marketing Manager, Sales Representative, Financial Advisor, Consultant
Industries Served
Financial Services, Sales, Marketing, Customer Service
Tags
Financial CRM, Sales Coaching, Sales Force Automation, Sales Tracking.

Apex 72's In-App Market Place

Does Apex 72 have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

7

Mini Apps

1. Salesforce Inbox: Allows users to track email opens

clicks

and responses within Salesforce.

2. Salesforce Engage: Enables sales teams to connect with leads and prospects through personalized marketing campaigns.

3. Salesforce CPQ: Streamlines the quoting process by generating accurate quotes and proposals.

4. Salesforce Maps: Provides route optimization for sales representatives and visualizes sales territories.

5. Salesforce Anywhere: Facilitates collaboration and communication among sales teams by integrating with popular communication tools.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CHF (CHF), CNY (¥), SEK (kr), MXN ($), INR (₹), BRL (R$), KRW (₩), RUB (₽), ZAR (R)

Pros & Cons

  • Customizable dashboards and reports allow users to track sales performance and identify trends
  • Integrated tools for sales coaching help improve team performance and productivity
  • Automated sales force automation streamlines workflows and increases efficiency
  • Seamless sales tracking capabilities provide real-time visibility into pipeline and deal progression
  • Integration with Salesforce ecosystem enhances user experience and accessibility
  • Steep learning curve for new users, especially for those unfamiliar with Salesforce platform
  • Limited customizability for specific industry needs or workflows
  • Expensive subscription fees can be prohibitive for small businesses or startups
  • Occasional glitches or bugs that can disrupt workflow and require troubleshooting
  • Lack of integration with certain third-party apps or software, leading to data silos and inefficiencies
  • Inadequate customer support and response times for technical issues or inquiries.

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