Apex 72 is a CRM software from Salesforce designed to help companies become Agentic Enterprises where humans and agents drive success together through a unified AI and data interface. It provides features such as collaboration between humans and agents, a free CRM to support rapid growth, and the ability to handle over 5 million conversations through Agentforce. This approach ensures that businesses can use AI effectively while maintaining a human touch in customer interactions. Apex 72 also integrates data analytics and customer insights to bolster decision-making processes. Key capabilities: CRM integration AI-powered support Conversation tracking Data analytics User collaboration Best for: businesses that need to improve customer engagement and operational efficiency.
Does Apex 72 have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
7
1. Salesforce Inbox: Allows users to track email opens
clicks
and responses within Salesforce.
2. Salesforce Engage: Enables sales teams to connect with leads and prospects through personalized marketing campaigns.
3. Salesforce CPQ: Streamlines the quoting process by generating accurate quotes and proposals.
4. Salesforce Maps: Provides route optimization for sales representatives and visualizes sales territories.
5. Salesforce Anywhere: Facilitates collaboration and communication among sales teams by integrating with popular communication tools.
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Email Address
support@salesforce.comContact
1-800-667-6389Documentation
https://help.salesforce.com/Community Forums
https://success.salesforce.com/