Applied Epic logo

Applied Epic

by Applied Systems · Since 1983
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Active4+ countriesCloud
Quick facts
VendorApplied Systems
Year launched1983
StatusActive
Location200 Applied Pkwy, University Park, IL, United States, Illinois
Countries served4+
Languages2
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About Applied Epic

Applied Epic from Applied Systems is a comprehensive insurance agency management system designed for mid‑size to enterprise independent agencies.

Applied Epic from Applied Systems is a comprehensive insurance agency management system designed for mid‑size to enterprise independent agencies. It centralizes key workflows—policy lifecycle, sales, quoting, accounting, reporting, customer service, and insurer connectivity—into a unified, cloud‑native platform that supports P&C and employee benefits business lines from one interface. The platform’s browser‑native design provides modern access for remote teams and reduces on‑premise software management burdens, while embedded automation tools streamline repetitive tasks and improve operational efficiency. Real‑time dashboards deliver role‑based insights, helping agencies track performance and client activity more effectively. Recent updates include smarter reconciliation and expanded benefits management workflows powered by AI, making it a strong solution in today’s increasingly digital insurance environment. Applied Epic is recognized industry‑wide—with placement on G2’s 2026 Best Software list—and remains actively developed with ongoing product enhancements and integrations. Its scale and breadth of features make it suitable for agencies seeking to replace disparate systems with a single, extensible platform that connects operational, sales, and insurer partnerships smoothly.

Pros & Cons

Pros
  • Centralizes client and policy data to improve insights and enhance customer service quality.
  • Provides real-time reporting and dashboards to monitor agency performance effectively.
  • Automates repetitive tasks and workflows to save staff time and reduce errors significantly.
  • Browser-native access enables secure remote use across multiple devices without local installs.
  • Supports comprehensive management of policies, clients, and sales workflows efficiently.
Cons
  • Interface can feel overwhelming with many modules and options for new users.
  • Steep learning curve for advanced features may slow adoption among staff initially.
  • Smaller agencies may find cost and feature set excessive for their operational needs.
  • Premium modules may be needed for advanced analytics and automation capabilities.
  • High setup complexity requires significant training and IT resources for initial deployment.

Features

Key features

Omnichannel customer service

Customer self‑service portals and mobile access.

Sales automation

Forecasting and opportunity tracking within the AMS.

Integrated digital solutions

Extended modules like marketing automation.

Insurer connectivity

Integrated access to carriers via Ivans and other networks.

Workflow automation

Data prefill, attachment previews, and automated emails.

Market access and quoting

Built‑in personal and commercial lines rating and quoting tools.

Accounting integration

Insurance‑specific financial management and reconciliation.

Reporting & analytics

Role‑based dashboards with visual insights.

Policy management

Manage policy lifecycle, changes, renewals, and servicing workflows.

Additional features

Marketing automation

Integrated campaign and contact management.

Benefits management

Specialized workflows for employee benefits.

Quoting tools

Embedded market access and rating engines.

Omnichannel service

Customer portals and mobile access.

Sales forecasting

Track and predict new business opportunities.

Insurer connectivity

Direct carrier submissions and policy exchanges.

Workflow automation

Smart task automation and email summaries.

Integrated accounting

Built‑in financial workflows for FP&A.

Policy management

Centralized control of policy details, lifecycles and servicing.

Reporting dashboards

Role‑specific visual metrics and analytics.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

4
Countries served
2
Interface languages
8
Billing currencies

Available in

United StatesCanadaRepublic of IrelandUnited Kingdom

Interface languages

FrenchEnglish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇳🇿NZD

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