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ApptSuite

by ApptSuite
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ActiveAvailable globallyCloud
Quick facts
VendorApptSuite
Year launchedN/A
StatusActive
LocationMalaysia
Countries servedGlobal
Languages1
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About ApptSuite

An appointment scheduling software. The original product, AddPointment, now redirects to this domain, indicating it has been sold or rebranded.

APPT is an all-in-one, cloud-based software suite engineered specifically for booking and service-based businesses. Designed for businesses that "sell time" and serve clients in person, APPT seamlessly merges scheduling, front-counter point of sale (POS), queue management, financial operations, and customer retention into a single platform. By handling day-to-day administrative tasks, APPT allows business owners to focus on delivering superior customer experiences while improving overall operational efficiency and resource utilization.

Pros & Cons

Pros
  • Unifies booking, POS, billing, queue, inventory, and rewards in one app.
  • Built-in e-invoicing compliance (ideal for Malaysia).
  • Sends instant reminders and live queue updates directly to clients.
  • Seamlessly handles both advance reservations and walk-in queues.
Cons
  • Built strictly for appointment/in-person businesses, not standard e-commerce.
  • LHDN compliance adds unnecessary focus for non-Malaysian users.
  • Requires a continuous internet connection to run POS and queue tracking.
  • Clients must have smartphones/data to use QR and queue updates.

Features

Key features

Digital Queue Management

Real-time queue ticketing via QR codes and status notifications that give walk-in clients live updates on wait times and position in line.

e-Invoicing & Billing

Streamlined creation of invoices, receipts, debit/credit notes, and refund documents with direct LHDN MyInvois validation compliance.

Smart Booking & Scheduling

Flexible time-slot configuration, real-time slot availability, customizable online booking landing pages, and instant QR-code scheduling.

Cloud POS System

Built-in front-of-house point-of-sale terminal connecting every service, retail sale, and appointment directly to cash flow management.

Inventory & Stock Tracking

Live inventory tracking linked across bookings, bills, and queue tickets; tracks service consumption items and automates reordering.

Customer Loyalty & Rewards

Custom retention tools, client history profiles, private messaging, and tailored discount programs designed to turn first-time guests into regulars.

WhatsApp Automation

Automated appointment confirmations, payment notifications, and real-time queue updates sent directly to clients via WhatsApp.

Additional features

Includes customizable booking pages and instant QR code scheduling.
Offers flexible timeslots and real-time open slot visibility for customer scheduling.
Generates live queue numbers for walk-in clients on a first-come, first-served basis.
Sends real-time waiting list updates and queue notifications via QR code tracking.
Generates legal financial documents including invoices, credit notes, debit notes, and refund slips.
Fully compliant with LHDN MyInvois validation standards.
Connects directly to secure digital payment processing for online and in-person checkouts.
Handles upfront deposit collections and balance payments seamlessly.
Serves as a central front-of-house point-of-sale system unifying sales, services, and appointment checkouts.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇲🇾MYR

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