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Software Status:Active

About Arantico Service Pro

Arantico Service Pro is a service management software from Arantico that assists in managing service requests and workflows. It combines ticket management, resource scheduling, and reporting tools so users can efficiently track and resolve service issues. This platform is designed to help organizations maintain service quality and improve response times. Users can assign tasks, monitor progress, and generate insights through built-in reporting to improve operational efficiency. Key capabilities: ticket management resource scheduling reporting tools task assignment progress tracking Best for: organizations that need to manage service workflows effectively.

Arantico Service Pro Details

Vendor
Arantico
Year Launched
2006
Location
Unit 2, Block C, Gateway, Monksland, Athlone, N37 W8F8
Deployment
cloud
Training Options
videos, live online, in person
Countries Served
All Countries
Languages
English
Users
Field Service Technicians, Dispatchers, Service Managers, Customer Support Representatives, Sales Representatives
Industries Served
Service-based industries, utilities, manufacturing, construction, telecommunications, HVAC, and maintenance service providers
Tags
field service, scheduling, maintenance, asset tracking, customer management, workforce optimization, service dispatch

Arantico Service Pro's In-App Market Place

Does Arantico Service Pro have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), NZD (NZ$), ZAR (R), SEK (kr), NOK (kr), DKK (kr), SGD (S$), HKD (HK$), INR (₹).

Pros & Cons

  • Real-time visibility of field jobs gives managers immediate insight into engineer status and job progress.
  • Mobile app allows field engineers to capture photos, signatures and parts used on-site, reducing paperwork and delays.
  • Asset service history tracking enables service companies to maintain records of maintenance and site activity per customer asset.
  • Scheduling both planned maintenance and reactive call-outs in one system streamlines operations for service providers.
  • Integration with existing back-office financial systems helps move from service job to billing more efficiently.
  • Complex setup process may require professional implementation and longer onboarding time for new teams.
  • Heavy data reporting tools might slow performance on older or low-end mobile devices.
  • Limited third-party marketplace restricts expansion beyond Microsoft-integrated systems.
  • On-premise deployment can demand higher IT maintenance and hardware investment.

Arantico Service Pro's Support Options

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