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ArcCRM

by ArcSolutions
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ActiveAvailable globallyCloud
Quick facts
VendorArcSolutions
Year launched
StatusActive
Location281 State Route 79 Morganville, New jersey 07751, US
Countries servedGlobal
Languages10
Integrations1+
Free tier
Free trial
Contact salesYES

About ArcCRM

ArcCRM is a customer relationship management software from ArcSolutions [purpose]. It combines contact management, sales tracking, and reporting tools so users can manage customer interactions effectively. With features like automated task reminders and campaign management, businesses can improve their outreach efforts. ArcCRM supports integration with popular email services and offers customizable dashboards for real-time insights. Key capabilities: contact management sales tracking reporting tools automated task reminders campaign management Best for: small to medium-sized businesses that need to simplify their customer interactions and improve sales performance.

ArcCrm is a modern, user-friendly customer relationship management platform designed to help small and medium-sized businesses boost sales and streamline operations. Its intuitive interface offers customizable dashboards, drag-and-drop deal tracking, and activity logs, making it easy for teams to visualize customer journeys and manage contacts efficiently. The platform’s core functionalities include pipeline management, email integration, sales automation, and detailed analytics, all aimed at optimizing sales productivity and customer engagement. Supported by integrations with popular communication and calendar tools, ArcCrm enables seamless multichannel outreach and collaboration. It is accessible via web browsers across all major operating systems, ensuring flexibility for remote teams and on-the-go users. Although specific mobile app details haven’t been shared, most features are designed to work on mobile browsers, and further updates may enhance mobile capabilities. Features like deal tracking, activity automation, and document storage allow users to automate repetitive tasks and keep all sales data in one centralized platform. Pricing details for ArcCrm are not publicly listed, but users are encouraged to contact sales for a personalized quote.

Pros & Cons

What users like
  • +Clean, user-friendly interface
  • +Smooth onboarding with clear instructions
  • +Easy access to full contact details
  • +Efficient communication tracking with prospects and leads
What users flag
  • Limited integration options
  • Integration setup could be simplified

Features

Key features

Sales Pipeline Management
Visualize and track deals through various stages for structured sales processes.
Automation Workflows
Automate repetitive tasks such as follow-ups, notifications, and data entry.
Contact & Company Management
Organize contacts and business info in a central, accessible location.
Email Integration
Send and track emails directly within the platform for seamless communication.
Activity & Task Tracking
Schedule and monitor activities, calls, and meetings with activity logs.
Analytics & Reports
Gain insights on sales performance, customer behavior, and activity effectiveness.
Custom Dashboards
Personalize dashboards to display key metrics and performance indicators.

Additional features

Deal & Contact Tracking
Track opportunities and customer interactions in one place.
Automation Campaigns
Set up automated email sequences and task triggers.
Multichannel Communication
Manage emails, calls, and messages in a unified interface.
Pipeline Visualization
Graphically visualize and manage the sales funnel.
Custom Fields & Tags
Add tailor-made fields and tags for precise data categorization.
Activity Logging
Record all customer activities for transparent management.
Document Storage
Attach files or documents to contacts or deals.
Performance Dashboards
Visualize sales metrics in real-time.
Lead Capture Forms
Generate forms for website lead collection.
Task Automation & Reminders
Set automatic reminders for follow-ups and deadlines.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
10
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseChineseJapaneseKoreanRussian.

Billing currencies

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