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Arkesel

by Arkesel · Since 2016
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ActiveAvailable globallyCloud
Quick facts
VendorArkesel
Year launched2016
StatusActive
Location1 Nii Oga Street, East Legon, GH
Countries servedGlobal
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About Arkesel

Arkesel is a data management platform from Arkesel that focuses on efficient data organization and analytics. It combines data integration, reporting tools, and user management to support effective decision-making processes. The platform allows users to gather and analyze data from multiple sources, providing insights that can drive strategic initiatives. Arkesel also features customizable dashboards for visual representation of key metrics and automated reporting capabilities. Key capabilities: data integration reporting tools customizable dashboards user management automated reporting Best for: businesses that need a comprehensive solution for data analysis and reporting.

Arkesel is a dominant multi-channel communication platform based in West Africa, primarily serving businesses that need reliable Bulk SMS, Voice, and USSD solutions. It has carved out a significant market share by providing a developer-friendly experience with robust APIs that allow companies to integrate messaging directly into their own applications.The platform is a "one-stop-shop" for customer engagement.

Pros & Cons

What users like
  • +Excellent documentation and a dedicated SMS sandbox for testing make integration painless.
  • +Allows businesses to reach customers via SMS, Email, Voice, and USSD from one dashboard.
  • +Flexible "pay-as-you-go" and bulk credit models that cater to both small shops and large banks.
What users flag
  • While great in Africa, some users report slightly slower delivery times to certain international carriers.
  • The dashboard contains a lot of technical data, which can be intimidating for non-technical marketing staff.
  • While generally good, some "Free Tier" users report slower ticket resolution compared to "Pro" users.

Features

Key features

Bulk SMS & Voice
Send mass text or pre-recorded voice messages globally with high deliverability.
USSD Application Builder
Create interactive menus (e.g., *928#) for customers without smartphones.
OTP Verification
A secure API for sending and verifying time-sensitive passwords for logins.
Email Marketing
A drag-and-drop builder for creating responsive email campaigns with tracking.

Additional features

SMS Sandbox
A free environment for developers to test API calls without using credits.
Contact Management
Tools to segment and manage large databases of customer phone numbers.
Two-Way Messaging
Allows customers to reply to messages for interactive sessions.
Detailed Analytics
Real-time reports on message delivery, open rates, and failures.
Scheduled Messaging
Set campaigns to go out at specific times or based on triggers.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
5
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USDGCD🇳🇬NGN🇪🇺EUR🇬🇧GBP

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