Artera logo

Artera

by Artera · Since 2015
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ActiveAvailable globallyCloud
Quick facts
VendorArtera
Year launched2015
StatusActive
LocationSanta Barbara, California
Countries servedGlobal
Languages1
Integrations4+
Free tierN/A
Free trialN/A
Contact salesYES

About Artera

Artera is a communication software from Artera that supports healthcare providers in patient engagement. It provides automated messaging, two-way text communication, and appointment reminders so healthcare organizations can improve patient interactions. This platform allows for customized messaging to meet specific needs and offers insights into patient responses. Additionally, Artera integrates with existing electronic health record (EHR) systems for efficient data management. Key capabilities: automated messaging two-way text communication appointment reminders integration with EHR systems analytics and reporting Best for: healthcare providers that need to improve patient communication and engagement.

Artera by Artera is a comprehensive software solution designed for appointment reminders and patient engagement. This innovative platform offers standout features such as automated reminders, two-way messaging, and customizable campaigns to streamline communication with patients and improve scheduling efficiency. The user interface of Artera is intuitive and user-friendly, making it easy for both staff and patients to navigate. The design is clean and visually appealing, with unique elements that enhance the overall experience. Users can quickly access the tools they need, such as scheduling appointments, sending reminders, and tracking patient responses. One of the core functionalities that set Artera apart from its competitors is its ability to automate appointment reminders and patient engagement campaigns. This feature saves time for staff and reduces the likelihood of missed appointments, resulting in improved operational efficiency. Additionally, the platform offers innovative ways to engage with patients, such as targeted messaging based on specific health conditions or preferences. In terms of performance, Artera excels in speed, efficiency, and reliability.

Pros & Cons

Pros
  • Highly Customizable: Tailored to fit specific needs.
  • Engaging for Patients: Improves patient communication.
  • Comprehensive Analytics: Centralized dashboard for better insights.
  • Automated Outreach: Saves time and improves efficiency.
  • Seamless Integration: Integrates with various systems.
Cons
  • Complexity: May require training to use effectively.
  • Limited Language Support: Currently only available in English.
  • Dependence on Internet: Requires a stable internet connection.
  • Initial Setup: Can be time-consuming.

Features

Key features

Unified Patient Communication Platform

Provides a single interface for managing all patient interactions across various channels (calls, texts, emails, app notifications).

Holistic Patient View

Offers a comprehensive view of each patient's engagement history, preferences, and consents.

Intelligent Automation

Enables automated workflows, template libraries, and rule-based prioritization of communications.

AI-Powered Insights

Leverages AI for real-time sentiment tracking and analytics to understand communication performance.

Vendor Integration

Supports over 100 vendors and offers APIs for seamless integration with existing healthcare systems.

Additional features

Single Pane of Glass

Centralized platform for managing all patient communications.

Analytics

Insights into vendor, department, and workflow performance.

Automated Workflows

Template-based communication workflows.

Vendor and Use-Case Rules

Prioritization of important communications.

Patient Preferences and Consent

Management of patient preferences and consents.

Live Agents

Escalation and routing of messages.

AI-Enabled Sentiment Tracking

Real-time monitoring of patient sentiment.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

NOT

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