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About AskSid

AskSid is an AI-powered conversational platform from AskSid Technology Solutions that helps businesses automate customer interactions. It provides features such as natural language processing, chatbot capabilities, and analytics so organizations can improve customer service efficiency. The platform allows integration with various messaging channels to reach customers where they are. Additionally, it supports multiple languages, making it suitable for global businesses. Key capabilities: natural language understanding multi-channel support analytics dashboard configurable workflows multilingual support Best for: customer service teams that need to automate responses and improve user engagement.

AskSid Details

Vendor
AskSid Technology Solutions
Year Launched
2017
Location
Paris, France
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries.
Languages
English, French, German, Spanish, Italian, Dutch, Portuguese
Users
Business Analysts, Data Scientists, Marketing Managers, Sales Reps, Customer Success Managers, CRM Administrators
Industries Served
Healthcare, Education, Finance, Retail, Telecom
Tags
Conversational AI, Platform, AskSid, Sidetrade

AskSid's In-App Market Place

Does AskSid have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

11

Mini Apps

1. Chatbot Integration: Allows users to easily integrate chatbots into their AskSid platform

enhancing customer interactions and automating responses.

2. CRM Integration: Enables seamless integration with CRM platforms

allowing users to manage customer relationships more effectively within the AskSid platform.

3. Analytics Dashboard: Provides users with in-depth analytics and insights on customer interactions

conversation trends

and performance metrics within the AskSid platform.

4. Knowledge Base Integration: Integrates a knowledge base system into the AskSid platform

allowing users to provide quick and accurate answers to customer queries.

5. Multi-language Support: Provides support for multiple languages

enabling users to interact with customers from different regions and language backgrounds seamlessly within the AskSid platform.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CNY (¥), INR (₹), RUB (₽), BRL (R$), ZAR (R), KRW (₩), MXN ($)

Pros & Cons

  • Seamlessly integrates with existing CRM systems for simplified customer interactions
  • Provides intelligent analytics to help understand customer behavior and preferences
  • Offers personalized recommendations based on previous interactions and data analysis
  • Assists with lead nurturing and conversion through targeted messaging
  • Improves customer satisfaction by providing instant responses to queries and concerns
  • Limited integration options with other software systems
  • Steep learning curve for inexperienced users
  • High subscription fees for advanced features
  • Occasional glitches and technical issues
  • Limited customization options for user interface and chatbot functionality

AskSid's Support Options

Email Address

support@asksid.ai

Chatbot

Available

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