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AssetRemix

by AdminRemix · Since 2018
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ActiveAvailable globallyCloudFree tier
Quick facts
VendorAdminRemix
Year launched2018
StatusActive
LocationTomball, Texas 77377, USA
Countries servedGlobal
Languages12
Integrations4+
Free tierYES
Free trialYES
Contact salesNO

About AssetRemix

AssetRemix by AdminRemix is a practical and cost-effective cloud-based IT asset management and help desk platform that successfully brings together inventory tracking and user support into a single, cohesive system.

AssetRemix by AdminRemix is a practical and cost-effective cloud-based IT asset management and help desk platform that successfully brings together inventory tracking and user support into a single, cohesive system. Designed to simplify asset lifecycle management, it offers an intuitive interface with responsive dashboards, quick check-in and check-out features, and built-in barcode scanning that supports efficient on-the-go updates. Its standout capabilities include one-click Chromebook synchronization, real-time directory syncing, and an integrated help desk that links tickets directly to specific assets, giving IT teams full visibility into device history during issue resolution. The addition of funding source tracking makes it especially valuable for organizations managing grant-based purchases or budget allocations. Hosted on Google Cloud Platform, the system delivers reliable performance at scale, handling large volumes of assets with real-time data updates and strong uptime. Integration with tools like Lansweeper and Zapier enhances its flexibility, while mobile compatibility ensures accessibility across devices.

Pros & Cons

Pros
  • Unlimited plan at ninety nine dollars monthly feels like a steal for growing teams
  • Chromebook tools dig up metadata other tools miss which saves time on device audits
  • Support team moves fast on feedback and ships useful updates without long waits
Cons
  • Importing legacy assets via CSV needs careful mapping and eats time during initial setup
  • Custom report builder lacks the intuitive drag and drop flexibility analysts expect from enterprise suites

Features

Key features

One-Click Chromebook Integration

Seamlessly imports and synchronizes Google Chromebook metadata for immediate visibility and fleet management on the go.

All-In Pricing Model

Provides a transparent $99/month flat fee that includes unlimited assets, help desk agents, and single sign-on (SSO) without hidden costs.

Integrated Email Ticketing Help Desk

Combines asset tracking with a full support system that turns emails into tickets for streamlined user-agent collaboration.

Automated Lifecycle Funding Tracking

Specifically records and manages the various funding sources used for asset procurement throughout the hardware lifecycle.

Real-Time Directory Synchronization

Automates the importing of user data and the deletion of accounts to ensure the asset database matches current staffing.

Additional features

Enhanced Asset Visibility

Provides complete control over IT inventory through custom fields, location recording, and advanced categorization.

Quick Check-in/out

Enables rapid movement of assets with simultaneous data updates and automated past-due notifications for borrowed items.

Barcode Generation & Scanning

Supports seamless physical tagging and identification of hardware using built-in barcode tools.

Email Ticketing System

Automatically generates support tickets from incoming emails to address internal IT issues efficiently.

Ticket Status Tracking

Allows users and agents to monitor a support request's progress from the initial assignment to final resolution.

User-Agent Collaboration

Facilitates faster problem solving through comments and communication directly within the dashboard or via email.

Outbound Webhooks

Enables the real-time export of data to other applications for faster synchronization across the IT stack.

Real-Time Directory Sync

Automatically keeps user accounts and asset assignments up to date by syncing with organizational directories.

Multiple Data Import Sources

Supports data ingestion from custom CSV files, third-party integrations, and automated syncs.

Role-Based Access Control

Protects sensitive data by restricting access to specific tools, groups, and reports based on the user's role.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
12
Interface languages
19
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKoreanArabic

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇧🇷BRL🇲🇽MXN🇰🇷KRW🇸🇬SGD🇭🇰HKD🇸🇪SEK🇳🇴NOK🇩🇰DKK🇿🇦ZAR🇷🇺RUB

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