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Software Status:Active

About Assistance.web

Assistance.web is a web management platform from SIT Informatica that supports monitoring and reporting on blocked or unavailable pages. It provides real-time status updates, detailed analytics, and alert notifications so users can respond promptly to issues. The platform assists businesses in maintaining website reliability and performance by identifying problems quickly. Users can track historical data on page availability and set customized notification thresholds for critical pages. Key capabilities: real-time monitoring detailed analytics alert notifications historical data tracking customizable thresholds Best for: web administrators and IT professionals that need to monitor and manage website availability effectively.

Assistance.web Details

Vendor
SIT Informatica
Year Launched
2009
Location
Via G. Carducci 3, 24020 Ranica (BG) Italy
Deployment
cloud
Training Options
demo
Countries Served
All Countries
Languages
English, Dutch, German, French, Spanish, Italian, Swedish, Danish, Norwegian, Finnish, Portuguese, Russian, Chinese, Japanese, Korean, Arabic, Turkish, Polish, Czech, Slovak, Hungarian, Romanian, Bulgarian, Greek, Ukrainian, Croatian, Serbian, Bosnian, Slovenian.
Users
Field Service Technicians, Dispatchers, Service Managers, Field Service Engineers.
Industries Served
Construction, Manufacturing, Energy, Utilities, Transportation, Telecommunications, Public Sector, Professional Services, Real Estate, Engineering
Tags
Field Service Management, Assistance Software, scheduling, dispatching, work orders, maintenance, service requests, job tracking, mobile app, asset management, inventory management.

Assistance.web's In-App Market Place

Does Assistance.web have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (CA$), AUD (A$), JPY (¥), CHF (CHF), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN (Mex$), SGD (S$), HKD (HK$), NZD (NZ$), SEK (kr), NOK (kr), DKK (kr), PLN (zł), CZK (Kč), HUF (Ft), TRY (₺), ZAR (R), AED (د.إ), SAR (﷼), KRW (₩), IDR (Rp).

Pros & Cons

  • Streamlines field service operations for increased efficiency
  • Provides real-time visibility into service technician locations and job status
  • Allows for improved communication between technicians, dispatchers, and customers
  • Enables better scheduling and routing of service appointments
  • Helps to reduce response times and enhance customer satisfaction
  • Facilitates easier tracking of work orders and service requests.
  • Highly specialized for field service management or website assistance, limiting its applicability for broader ERP functions.
  • The SaaS version does not allow for personalization and integration with other management or ERP systems.
  • Services for training and assistance are charged separately based on user needs.

Assistance.web's Support Options

Email Address

info@sit-web.it

Chatbot

Available

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