About Aternity
Aternity is an observability software from Riverbed Technologies that provides insights into digital experiences. It combines AIOps, Riverbed IQ Ops, and Workspaces to help organizations monitor performance, resolve IT issues, and end tool sprawl. Aternity uses AI-driven capabilities to deliver actionable metrics and improve operational efficiency. The platform allows users to access partner resources and includes a portal for Riverbed IQ Ops for simplified collaboration. Key capabilities: real-time performance monitoring incident detection and resolution AI-driven insights user use analytics centralized reporting Best for: IT professionals that need comprehensive visibility into application and network performance.
Aternity Mobile by Riverbed is a mobile digital experience monitoring solution designed to enhance the digital experience of front-line workers and employees who rely on mobile devices. It ensures seamless operations by providing IT teams with the ability to proactively monitor and resolve issues related to mobile apps and devices. With a focus on optimizing productivity and customer service, Aternity Mobile tracks mobile app usage, network performance, and device health to maintain high performance across the workforce. This system helps companies ensure that their employees can rely on mobile devices without experiencing significant downtime or performance issues. The platform’s user interface provides a unified dashboard that offers a consolidated view of mobile device performance, network health, and application usage. IT teams can track fleet inventory, receive alerts, and troubleshoot individual device issues in real time. It also enables interactive reporting for better visibility into app performance and mobile fleet health, making it easier to detect and address specific concerns.
Pros & Cons
- +Comprehensive monitoring of mobile devices and applications
- +Real-time network and device telemetry
- +Bi-directional communication and employee engagement tools
- +Proactive management of mobile device health
- +Supports multiple vendors and platforms (Android, iOS)
- −No transparent pricing details available
- −Might be too complex for organizations without dedicated IT teams
- −Requires integration with existing infrastructure, which may involve additional setup efforts
Features
Key features
- Proactive Alert Detection
- Tracks and identifies alerts across the entire mobile fleet, helping IT teams detect potential issues before they affect productivity.
- Preemptive Device Health Management
- Monitors trends in device health by brand and model, enabling upgrades or changes to improve overall performance.
- Mobile App Performance Monitoring
- Provides visibility into mobile app usage, tracking start/stop times, domains accessed, and compliance with company policies.
- Bi-directional Employee Engagement
- Allows IT teams to send personalized communications to employees and receive feedback to enhance their mobile experience.
Additional features
- Device and Network Insights
- Collects data on mobile device performance, Wi-Fi, and cellular network usage, providing detailed insights into signal strength, network health, and app performance.
- Application Performance Tracking
- Monitors mobile app usage, tracking productivity issues and traffic generated by each app.
- Chronic Issue Resolution
- Identifies and addresses recurring mobile device issues based on performance trends by model and brand.
- Compliance Tracking
- Tracks mobile app usage and ensures compliance with company policies by monitoring domains accessed and traffic patterns.
- Feedback and Guidance
- Engages employees through bi-directional communications to provide guidance and gather performance feedback.
- Fleet Inventory Management
- Tracks fleet inventory by brand and operating system (OS) to ensure upgrades to newer device versions.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Aternity
Aternity is an observability software from Riverbed Technologies that provides insights into digital experiences. It combines AIOps, Riverbed IQ Ops, and Workspaces to help organizations monitor performance, resolve IT issues, and end tool sprawl. Aternity uses AI-driven capabilities to deliver actionable metrics and improve operational efficiency. The platform allows users to access partner resources and includes a portal for Riverbed IQ Ops for simplified collaboration. Key capabilities: real-time performance monitoring incident detection and resolution AI-driven insights user use analytics centralized reporting Best for: IT professionals that need comprehensive visibility into application and network performance.
Aternity Details
Aternity's In-App Market Place
Does Aternity have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥)
Pros & Cons
- Comprehensive monitoring of mobile devices and applications
- Real-time network and device telemetry
- Bi-directional communication and employee engagement tools
- Proactive management of mobile device health
- Supports multiple vendors and platforms (Android, iOS)
- No transparent pricing details available
- Might be too complex for organizations without dedicated IT teams
- Requires integration with existing infrastructure, which may involve additional setup efforts
Aternity's Support Options
Email Address
info@riverbed.comContact
+1 415-247-8800Community Forums
https://community.riverbed.com/helpcenter/s/Aternity's Alternatives
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