Atria logo

Atria

by Atria · Since 2018
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ActiveAvailable globallyCloud
Quick facts
VendorAtria
Year launched2018
StatusActive
Location188 Quay St, Level 26, PwC Tower, Auckland, Auckland 1010, NZ
Countries servedGlobal
Languages1
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesNO

About Atria

Atria is a platform for managing and automating operations for Managed Service Providers. It excels by centralizing multi-tenant cloud management, turning complex tasks into simple, automated workflows.

Atria is a platform for managing and automating operations for Managed Service Providers. It excels by centralizing multi-tenant cloud management, turning complex tasks into simple, automated workflows. For a Product Manager or MSP Lead, its value lies in operational efficiency and scalability—it enables small teams to manage large numbers of end-users with precision and low overhead. It is a strong choice for IT service organizations looking to improve profitability through automation.

Pros & Cons

Pros
  • Reduces the time spent on routine tasks like user setup and password resets.
  • The self-service portal provides a professional interface that increases client satisfaction
  • Automation eliminates the human errors common in manual AD and O365 management.
  • Built specifically for MSPs to grow their client list without proportionally growing their staff.
Cons
  • Managing cloud-based tenants requires a stable connection for real-time synchronization.
  • Admins need a strong foundational knowledge of Active Directory and Cloud structures.
  • Configuring the first set of complex multi-tenant policies requires careful planning.

Features

Key features

Cross-Directory Sync

Keeps local Active Directory and Azure AD/Office 365 in perfect synchronization.

Billing & Reporting

Automatically tracks license usage across all tenants to ensure MSPs can bill accurately and instantly.

End-User Self-Service

Allows employees to reset their own passwords and request new software licenses without calling the help desk.

Automated Onboarding

One-click user creation across multiple systems (AD, Office 365, Hosted Desktops).

Multi-Tenant Management

Manage hundreds of different clients and their unique environments from a single, unified interface.

Additional features

Policy Enforcement

Ensures all new users automatically get the correct security groups and folder permissions.

Bulk Actions

Perform updates or password resets across thousands of users simultaneously.

Audit Logging

Comprehensive logs of every administrative action for security and compliance.

Service Catalog

A menu of available IT services that admins or users can select from.

License Reconciliation

Identifies unused or "zombie" licenses to reduce waste.

Password Management

Secure, policy-driven password resets and enforcement.

Application Provisioning

Automate the assignment of virtual apps (Citrix/VMware) to specific users.

Role-Based Access Control

Define granular permissions for different technician levels.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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