About AT&T Workforce Manager
AT&T Workforce Manager is a software solution from AT&T designed to help organizations with workforce management. Key capabilities include real-time tracking of employee location, scheduling improvement, task management, and reporting analytics. Best for: workforce managers and human resources professionals.
AT&T Workforce Manager is a comprehensive software solution designed for field service management and workforce optimization. Its standout features include real-time scheduling, workforce tracking, and job assignment capabilities. The software aims to streamline operations and improve efficiency for businesses with field service teams. The user interface of AT&T Workforce Manager is intuitive and user-friendly, making it easy for users to navigate the various features and functions. The design elements are clean and well-organized, enhancing the overall user experience. The dashboard provides a clear overview of schedules, jobs, and team performance, allowing users to quickly access important information at a glance. One of the core functionalities that set AT&T Workforce Manager apart from its competitors is its advanced scheduling algorithm, which optimizes job assignments based on worker availability, skills, and location. This feature ensures that tasks are allocated efficiently, reducing travel time and improving productivity. The software also offers real-time tracking of field workers, allowing managers to monitor their progress and make adjustments as needed.
Pros & Cons
- +Real-time scheduling and tracking of work orders
- +Integration with GPS technology for accurate employee location tracking
- +Streamlined communication between managers and field workers
- +Automated job assignment based on employee availability and skills
- +Comprehensive reporting and analytics capabilities for improved decision-making
- +Mobile app for on-the-go access and updates to work schedules and assignments
- −Limited customizability and flexibility in terms of workflow automation
- −Lack of integration with other popular workforce management or scheduling platforms
- −Steep learning curve for new users, leading to delays in implementation and adoption
- −Slow response time and occasional technical glitches with the mobile app version
- −Difficulty in tracking and managing employee performance and productivity effectively
Features
Key features
- Real-time scheduling, Mobile workforce management, GPS tracking, Job assignment, Task tracking, Time tracking, Reporting and analytics, Work order management, Communication tools, Customer information management.
Additional features
- Real-time scheduling, Work order management, Dispatch management, GPS tracking, Time tracking, Job status tracking, Employee communication, Customer communication, Reporting and analytics.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About AT&T Workforce Manager
AT&T Workforce Manager is a software solution from AT&T designed to help organizations with workforce management. Key capabilities include real-time tracking of employee location, scheduling improvement, task management, and reporting analytics. Best for: workforce managers and human resources professionals.
AT&T Workforce Manager Details
AT&T Workforce Manager's In-App Market Place
Does AT&T Workforce Manager have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
13
Mini Apps
1. Time Tracking: Allows users to track the time employees spend on different tasks and projects
helping companies streamline payroll and track productivity.
2. GPS Tracking: Enables real-time tracking of field employees using GPS technology
allowing companies to monitor their locations and optimize routing for efficiency.
3. Inventory Management: Helps users keep track of inventory levels in real-time
ensuring that field employees have the necessary materials and supplies to complete their tasks.
4. Job Scheduling: Automates the scheduling of jobs for field employees based on factors such as location
availability
and skill set
making it easier to assign and manage work assignments.
5. Reporting and Analytics: Provides in-depth reporting and analytics tools to help companies track key performance indicators
assess employee productivity
and identify areas for improvement.
Pricing Options
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Aud ($), Cad ($), Jpy (¥), Chf (chf), Cny (¥), Rub (₽), Try (₺), Inr (₹), Brl (R$), Zar (R), Sek (kr), Nok (kr)
Pros & Cons
- Real-time scheduling and tracking of work orders
- Integration with GPS technology for accurate employee location tracking
- Streamlined communication between managers and field workers
- Automated job assignment based on employee availability and skills
- Comprehensive reporting and analytics capabilities for improved decision-making
- Mobile app for on-the-go access and updates to work schedules and assignments
- Limited customizability and flexibility in terms of workflow automation
- Lack of integration with other popular workforce management or scheduling platforms
- Steep learning curve for new users, leading to delays in implementation and adoption
- Slow response time and occasional technical glitches with the mobile app version
- Difficulty in tracking and managing employee performance and productivity effectively
AT&T Workforce Manager's Support Options
Email Address
workforce.manager@att.comContact
1-800-555-1212Documentation
https://www.att.com/business/workforce-manager/Community Forums
https://community.att.com/