About audako
audako is a specialized customer experience and feedback management platform designed to help organizations better understand their customers through structured data collection and analytics.
audako Details
Vendor
narz
Year Launched
Location
Herbstein, Germany
Deployment
cloud
Training Options
live online
Countries Served
All Countries
Languages
English, German
Users
Administrator, Technician, End User, Customer Support Representative, Data Analyst
Industries Served
Healthcare, Education, Finance, Retail, Transportation, Manufacturing, Hospitality, Utilities, Government, Agriculture
Tags
IoT, Customer feedback, Survey management, Experience management, Data analytics
audako's In-App Market Place
Does audako have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), HKD (HK$), NZD (NZ$), SGD (S$), KRW (₩), INR (₹), RUB (₽)
Pros & Cons
- Real-time analytics dashboards help organizations quickly respond to customer feedback and improve service delivery
- Multi-channel data collection ensures comprehensive feedback coverage across digital and physical customer touchpoints
- Strong compliance with European data protection standards ensures secure handling of sensitive customer information
- Flexible deployment and API integrations allow seamless connection with existing enterprise systems and workflows
- Custom pricing structure lacks transparency and may require lengthy consultation before understanding full cost implications
- Interface and primary language focus on German may create usability challenges for non-German-speaking users
- Absence of a built-in marketplace restricts access to plug-and-play extensions or third-party add-ons
- Integration capabilities may require technical expertise, increasing implementation time and resource requirements
audako's Support Options
Email Address
info@narz.netContact
+49 (0) 6643 918 33 0