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Auris

by GenY Medium Labs · Since 2012
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ActiveAvailable globallyCloud
Quick facts
VendorGenY Medium Labs
Year launched2012
StatusActive
LocationH.No.1-62/172, 3rd Floor, Plot No.172, Phase II, , Kavuri Hills, Madhapur, , Hyderabad, Telengana 500033, IN
Countries servedGlobal
Languages7
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About Auris

Auris is a content management software from GenY Medium Labs that helps organizations manage and publish their digital content. It combines version control, user access management, and analytics tools so users can effectively track changes, control permissions, and measure content performance. This software is designed to simplify the workflow of content creation and distribution, making it easier for teams to collaborate. Auris supports a variety of content formats and integrates with other platforms for a comprehensive content management solution. Key capabilities: version control user access management analytics tools integration with other platforms multi-format support Best for: content teams that need to manage and publish digital content efficiently.

**Auris by GenY Medium Labs** is a sophisticated AI-powered platform designed to empower businesses with real-time social listening, media monitoring, and consumer insights. By leveraging advanced deep learning algorithms, the software enables brands to gather valuable data from diverse sources—social media, news outlets, blogs, and review boards—to gain an accurate and timely understanding of public sentiment and emerging trends. The ability to monitor real-time conversations about a brand or industry is critical in today’s fast-paced digital landscape, and Auris delivers this with precision, making it an essential tool for marketing professionals, brand managers, and market researchers who want to stay ahead of the curve. The **user interface** of Auris is one of its standout features. Designed with a focus on simplicity and functionality, it provides a clean and intuitive layout that allows users to navigate the platform effortlessly. Users can easily customize their dashboard by utilizing drag-and-drop widgets, enabling them to prioritize the metrics most relevant to their needs. This personalization aspect ensures that users, regardless of their level of technical expertise, can interact with the data efficiently.

Pros & Cons

Pros
  • The intuitive user interface is easy to navigate, making it accessible to users with various levels of technical expertise.
  • The platform offers comprehensive social listening and media monitoring capabilities, covering a wide range of digital channels.
  • Real-time data processing ensures that businesses can act quickly on emerging trends and conversations.
  • Auris integrates seamlessly with other marketing and analytics tools, enhancing its utility within existing workflows.
Cons
  • Some users may find the initial setup challenging, particularly when configuring advanced features.
  • There is a learning curve associated with fully utilizing the more advanced features, such as deep sentiment analysis and influencer tracking.

Features

Key features

1. Real-time social listening

Monitors conversations across various social media platforms, news outlets, review boards, and blogs.

2. Sentiment analysis

Analyzes the sentiment expressed in online discussions.

3. Root cause analysis

Identifies the underlying reasons behind negative sentiment or issues.

4. Actionable insights

Provides practical recommendations based on the gathered data.

5. Integration capabilities

Easily connects with other platforms like CRMs, ticketing systems, and visualization tools.

Additional features

1. Social media monitoring

Tracks conversations on platforms like Facebook, YouTube, Twitter, Google+, and more.

2. News monitoring

Scans news articles and publications for relevant mentions.

3. Review board monitoring

Analyzes customer feedback on review sites.

4. Blog monitoring

Monitors discussions and comments on blogs related to the brand or industry.

5. Sentiment analysis

Determines the overall sentiment of online conversations (positive, negative, neutral).

6. Root cause analysis

Identifies the underlying reasons behind negative sentiment or issues.

7. Actionable insights

Provides practical recommendations based on the data.

8. Real-time monitoring

Tracks conversations in real-time to enable timely responses.

9. Industry-specific insights

Offers insights tailored to specific industries.

10. Integration capabilities

Connects with CRMs, ticketing systems, and visualization tools.

11. Trend analysis

Identifies emerging trends and patterns in online conversations.

12. Competitive analysis

Compares the brand's online presence and reputation to competitors.

13. Crisis management

Helps identify and address potential crises early on.

14. Product development

Provides insights for new product development or improvements.

15. Campaign optimization

Offers recommendations for optimizing marketing campaigns.

16. Customer service

Supports customer service efforts by identifying common issues and concerns.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
7
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutch

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇮🇳INR🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇨🇭CHF🇸🇪SEK

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