About Automotive Retail Cloud (ARC)
Automotive Retail Cloud (ARC) is a cloud-native software platform from Tekion designed for automotive dealers to improve various dealership functions. It combines features such as sales management, F&I management, service operations, and parts management so dealers can improve their overall performance. ARC functions as an automotive CRM that integrates with existing DMS, providing a digital retail and service use. This platform uses AI technology to provide insights and simplify processes across dealership operations. Key capabilities: sales management service operations parts management digital retail accounting Best for: automotive dealers that need an integrated solution for managing dealership operations.
Tekion’s Automotive Retail Cloud (ARC) is a cloud-native dealership management system (DMS) designed to unify and streamline automotive retail operations. Developed to optimize workflows and enhance customer engagement, ARC integrates key functions like CRM, digital retail, advanced analytics, and zero-contact experiences. Leveraging AI and machine learning, ARC provides real-time insights, helping dealerships personalize customer interactions and improve decision-making across all operations. Built with scalability in mind, ARC adapts to meet the needs of dealerships of any size, connecting their entire ecosystem under one intuitive platform. The ARC interface is user-friendly and accessible across multiple devices, including desktops, tablets, and smartphones. With a mobile-first design, it allows dealership staff to access essential functions, monitor inventory, and schedule appointments from any device, enabling a seamless and consistent experience. This responsive interface reduces navigation complexities, ensuring dealership teams can easily manage customer data and operational tasks in real-time, both on the sales floor and on the go. One of ARC’s core strengths is its extensive integration capabilities.
Pros & Cons
- +Cloud-native platform for real-time updates and seamless connectivity
- +Integrated AI and machine learning for personalized customer insights
- +Scalable and configurable for all dealership sizes
- +Mobile-first design with extensive CRM, DMS, and digital retail tools
- −Pricing not publicly disclosed
- −Advanced features may require training for effective utilization
Features
Key features
- Comprehensive DMS
- Supports variable ops, fixed ops, and back-office functions for seamless dealership operations.
- AI-Driven Insights
- Uses real-time data analytics to deliver personalized customer experiences.
- Highly Scalable
- Configurable to scale with dealership growth.
- Enterprise-Grade Features
- Centralized accounting and multi-location management for enterprise-level operations.
- Zero-Contact Experiences
- Facilitates contactless sales and service with secure eSign and remote document processing.
- Mobile Analytics
- Provides dealership metrics and alerts accessible on mobile devices.
Additional features
- Unified Multi-Device Buying Experience
- Ensures a consistent digital retail experience across devices, connecting online and in-store interactions.
- Complete Consumer Journey Tracking
- Tracks customer interactions and progress from initial inquiry to final sale, both online and in-store.
- eSign Documentation
- Allows for online document uploads, e-signing, and transaction approvals.
- Digital Service Experience
- Mobile-first service management that enables consumers to monitor maintenance, approve services, and pay online.
- Real-Time Data Insights
- Delivers actionable insights across dealership operations for faster problem resolution.
- Automotive NLP Bot
- Facilitates natural language queries, helping dealerships access information quickly through intuitive questions.
- Connected Dealership Ecosystem
- Unifies all dealership functions on a single platform, reducing integration costs and complexities.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Automotive Retail Cloud (ARC)
Automotive Retail Cloud (ARC) is a cloud-native software platform from Tekion designed for automotive dealers to improve various dealership functions. It combines features such as sales management, F&I management, service operations, and parts management so dealers can improve their overall performance. ARC functions as an automotive CRM that integrates with existing DMS, providing a digital retail and service use. This platform uses AI technology to provide insights and simplify processes across dealership operations. Key capabilities: sales management service operations parts management digital retail accounting Best for: automotive dealers that need an integrated solution for managing dealership operations.
Automotive Retail Cloud (ARC) Details
Automotive Retail Cloud (ARC)'s In-App Market Place
Does Automotive Retail Cloud (ARC) have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD ($), AUD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$)
Pros & Cons
- Cloud-native platform for real-time updates and seamless connectivity
- Integrated AI and machine learning for personalized customer insights
- Scalable and configurable for all dealership sizes
- Mobile-first design with extensive CRM, DMS, and digital retail tools
- Pricing not publicly disclosed
- Advanced features may require training for effective utilization
Automotive Retail Cloud (ARC)'s Support Options
Email Address
support@tekion.comContact
833-835-4662Automotive Retail Cloud (ARC)'s Alternatives
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