Autoreception logo

Autoreception

by OZ, Inc. · Since 2021
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorOZ, Inc.
Year launched2021
StatusActive
Location11th Floor, Giraffa Building, 1-6-10 Hiroo, Shibuya-ku, Tokyo 150-0012
Countries servedGlobal
Languages1
Integrations1+
Free tier
Free trialYES
Contact sales

About Autoreception

AutoReception is a phone reception automation software from OZ, Inc. that provides 24/7 telephone reception. It combines AI-driven call handling, customizable greeting options, and detailed call reporting so businesses can ensure all incoming calls are addressed without the need for human operators. With AutoReception, organizations can improve workplace efficiency and create a comfortable office environment by allowing the AI to manage all phone inquiries. The software is designed to minimize missed calls and improve responsiveness to customer needs. Key capabilities: AI call answering Customizable greetings Call reporting 24/7 availability Cost-effective pricing Best for: businesses that need reliable and automated call reception services.

Autoreception by OZ, Inc is an innovative artificial intelligence software designed to streamline office phone call management by leveraging AI to handle incoming calls1. Its primary purpose is to automate the reception process, allowing businesses to customize call destinations and set multiple notification channels for alerts and incoming call content2. Key features include AI voice guidance text editing, content creation tailored to brand needs, and the ability to connect incoming calls from specified phone numbers without a call agent2. The user interface of Autoreception is intuitive and user-friendly, making it easy for users to navigate and utilize its features2. The design is sleek and modern, with unique elements that enhance the user experience, such as visual call handling options and easy-to-understand dashboards. The software's navigation is straightforward, allowing users to quickly access various functionalities without a steep learning curve. In terms of functionality and features, Autoreception stands out with its ability to handle office phone calls efficiently1.

Pros & Cons

What users like
  • +1. Intuitive and user-friendly interface.
  • +2. Efficient call handling and AI-driven call routing.
  • +3. Seamless integration with popular communication platforms.
  • +4. Strong customer support and resources.
  • +5. Flexible deployment options, including cloud-based, SaaS, and web-based solutions.
What users flag
  • 1. Higher pricing compared to some competitors.
  • 2. Centered primarily on Japanese market, might be less tailored to global audiences.
  • 3. Initial setup may require some technical know-how.

Features

Key features

1. AI-powered phone answering service that handles calls 24/7 and notifies users via chat or email.

Additional features

1. AI Call Answering
AutoReception utilizes AI to answer phone calls, inquire about the caller's information (business name, name, purpose of call, and call-back number), and relays this information to the user.
2. Call Notification
Users receive call notifications via their preferred channels (email, Slack, Chatwork, Microsoft Teams) with details about the call.
3. Free Trial and Pay-as-you-go Plan
AutoReception offers a free first month followed by a pay-as-you-go plan with a monthly base fee and per-minute call charges.
4. Cost-effective compared to Traditional Services
The service highlights cost savings compared to traditional phone answering services due to AI automation.
5. New Phone Number Provision
Upon registration, users receive a new 050 phone number for call reception, eliminating the need for a separate phone line.
6. Customizable AI Script
Users can edit the text for the AI's voice guidance, personalizing the call answering experience.
7. Flexible Call Forwarding
AutoReception allows customization of call forwarding destinations. Users can set up automatic call forwarding for specific callers or designate a dedicated contact person.
8. Multiple Notification Options
Users can choose their preferred notification methods (email, Slack, Chatwork, Microsoft Teams) and set up multiple email notification destinations for broader coverage.
9. Caller ID Display
The service provides the caller's phone number for easy call-backs. Users can also request call-backs to a different number than the original caller ID.
10. Call Recording and Transcription
AutoReception records calls for future reference and automatically converts them into text for easier review.
11. Contact Management
Users can import and export business partner information in CSV format for efficient contact management.
12. Multi-user Account
A single account can be shared by multiple users within a company/business, with permission management controls. One user can also manage multiple accounts.
13. Blacklist Feature
AutoReception allows blocking unwanted calls from pre-registered numbers.
14. The service operates 24 hours a day, 365 days a year.
15. Registration takes approximately 3 minutes.
16. There is no contract period, and the service renews monthly.

Pricing

Free trial
Free version
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Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

Japanese

Billing currencies

🇯🇵JPY

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