b2b.store logo

b2b.store

by B2B Store · Since 2009
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ActiveAvailable globallyCloud
Quick facts
VendorB2B Store
Year launched2009
StatusActive
LocationOffices 13B & C, Innovation Centre, Warwick, Warwickshire, CV34 6UW
Countries servedGlobal
Languages6
Integrations
Free tier
Free trial
Contact salesYES

About b2b.store

B2b.store is an AI-powered B2B engagement platform from B2B Store that focuses on wholesalers, suppliers, and brands. It provides multichannel campaigns, support, and ordering across web, mobile, voice, and messaging, all synced with ERP/CRM systems. This integration helps businesses trade smarter and grow faster by allowing smooth interaction with customers across various platforms. b2b.store includes features such as case studies, insights into partnerships, news updates, sustainability reports, and web and app ordering specifically designed for trade customers. Key capabilities: multichannel engagement ERP/CRM integration case studies sustainability insights web and app ordering Best for: wholesalers and suppliers that need efficient customer engagement solutions.

[**B2b.store**](http://B2b.store) **by B2B Store** is an advanced B2B eCommerce platform crafted specifically to streamline the ordering processes for wholesale businesses. As wholesale transactions involve substantial orders, recurring purchases, and specialized pricing arrangements, [B2b.store](http://B2b.store) addresses these demands with tailored features that accommodate the complexities of B2B operations. The platform's goal is to simplify B2B transactions, making them efficient, user-friendly, and adaptable to the needs of both buyers and sellers. With robust order management, an intuitive interface, and customizable product catalog options, [B2b.store](http://B2b.store) offers a complete toolkit for enhancing efficiency and fostering better client relationships in the wholesale sector. The user interface in [B2b.store](http://B2b.store) by B2B Store prioritizes simplicity and ease of use, ensuring that even users with minimal technical knowledge can navigate it seamlessly. Its dashboard is sleek and organized, providing quick access to core functions such as order management, product listings, and customer data. The layout is intuitive, making it simple for users to locate key features without excessive scrolling or multiple clicks. Customizable themes add a personal touch, allowing businesses to modify the platform’s appearance according to their branding.

Pros & Cons

What users like
  • +Ease of use: Many reviewers highlight the platform's user-friendly design for both businesses and their customers.
  • +Fast setup: Setting up a store can be done in a few days.
  • +Customer service: Reviewers consistently praise b2b.store's excellent customer support.
  • +24/7 ordering: Customers can place orders anytime.
  • +Multiple languages and currencies: Supports various languages and currencies for a global reach.
  • +Mobile-friendly: Uses Progressive Web App (PWA) technology for a smooth mobile experience.
  • +Self-service options: Allows customers to explore the platform and potentially start purchasing without needing extensive assistance.
  • +Integrations: Integrates with Klaviyo for marketing automation.
  • +Scalability: The platform can grow with your business needs.
  • +Increased basket size: Promotions and features can encourage customers to buy more.
  • +Reduced phone calls: The platform can streamline ordering, freeing up phone lines for other tasks.
  • +Improved route planning: Faster order processing can lead to better route planning for deliveries.
  • +Customer satisfaction: Customers seem to find the platform easy to navigate and use.
What users flag
  • Limited features: Some reviewers mention a lack of features compared to competitors.
  • Basic customer account functionalities: Login area and account management features are being improved.
  • Cumbersome product upload: Adding new products with images can be inconvenient.
  • Limited integrations: Currently only integrates with Klaviyo.
  • Search function: Search results can be inaccurate at times.
  • New platform: As a relatively new platform (founded in 1999), it may have fewer established features compared to some competitors.

Features

Key features

1. B2B eCommerce platform
Allows businesses to create their own branded online store for B2B transactions.
2. Mobile-friendly
Works seamlessly across mobile, tablet, and desktop through Progressive Web App (PWA) technology.
3. WhatsApp integration
Enables communication and potentially ordering through the popular messaging app.
4. Open Banking integration
Facilitates secure and potentially faster payment processing.
5. ERP integration
Integrates with major Enterprise Resource Planning (ERP) systems to streamline data flow.
6. Customer self-service
Empowers customers to manage their accounts, browse products, and place orders independently.
7. Bulk ordering
Supports efficient ordering of large quantities.
8. Real-time inventory updates
Ensures customers have access to accurate stock levels.
9. Personalized pricing
Allows for differentiated pricing based on customer agreements.
10. Easy product listing
Enables quick setup of an online store with minimal technical expertise.
11. Customer testimonials
Showcases positive feedback from satisfied customers.

Additional features

1. Easy Product Listing
Simplifies the process of adding and managing products.
Requires minimal technical expertise.
2. Subscription-Based Service
Offers a flexible pricing model with predictable costs.
Includes regular updates and support.
3. White-Labeled Platform
Allows businesses to brand the platform as their own.
Reinforces brand identity and customer experience.
4. Desktop Optimization
Ensures a smooth user experience on desktop devices.
Includes features like optimized product display and efficient navigation.
5. Shopping Cart with Easy Access
Provides a user-friendly shopping cart experience.
Allows customers to easily add and remove items.
6. Constant Price Refreshing
Keeps product prices up-to-date.
Ensures accurate billing and prevents pricing errors.
7. Fast and Simple Setup Process
Streamlines the onboarding process for new customers.
Minimizes time to market.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
6
Interface languages
15
Billing currencies

Interface languages

EnglishFrenchGermanSpanishItalianDutch

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL🇲🇽MXN🇸🇬SGD🇰🇷KRW🇿🇦ZAR🇹🇷TRY

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