About b2b.store
B2b.store is an AI-powered B2B engagement platform from B2B Store that focuses on wholesalers, suppliers, and brands. It provides multichannel campaigns, support, and ordering across web, mobile, voice, and messaging, all synced with ERP/CRM systems. This integration helps businesses trade smarter and grow faster by allowing smooth interaction with customers across various platforms. b2b.store includes features such as case studies, insights into partnerships, news updates, sustainability reports, and web and app ordering specifically designed for trade customers. Key capabilities: multichannel engagement ERP/CRM integration case studies sustainability insights web and app ordering Best for: wholesalers and suppliers that need efficient customer engagement solutions.
b2b.store Details
b2b.store's In-App Market Place
Does b2b.store have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN ($), SGD (S$), KRW (₩), ZAR (R), TRY (₺)
Pros & Cons
- Ease of use: Many reviewers highlight the platform's user-friendly design for both businesses and their customers.
- Fast setup: Setting up a store can be done in a few days.
- Customer service: Reviewers consistently praise b2b.store's excellent customer support.
- 24/7 ordering: Customers can place orders anytime.
- Multiple languages and currencies: Supports various languages and currencies for a global reach.
- Mobile-friendly: Uses Progressive Web App (PWA) technology for a smooth mobile experience.
- Self-service options: Allows customers to explore the platform and potentially start purchasing without needing extensive assistance.
- Integrations: Integrates with Klaviyo for marketing automation.
- Scalability: The platform can grow with your business needs.
- Increased basket size: Promotions and features can encourage customers to buy more.
- Reduced phone calls: The platform can streamline ordering, freeing up phone lines for other tasks.
- Improved route planning: Faster order processing can lead to better route planning for deliveries.
- Customer satisfaction: Customers seem to find the platform easy to navigate and use.
- Limited features: Some reviewers mention a lack of features compared to competitors.
- Basic customer account functionalities: Login area and account management features are being improved.
- Cumbersome product upload: Adding new products with images can be inconvenient.
- Limited integrations: Currently only integrates with Klaviyo.
- Search function: Search results can be inaccurate at times.
- New platform: As a relatively new platform (founded in 1999), it may have fewer established features compared to some competitors.
b2b.store's Support Options
Email Address
hello@b2b.storeContact
+44 (0)1926 298 867