BackupAssist ER logo

BackupAssist ER

by BackupAssist · Since 2002
No reviews yet
ActiveAvailable globallyCloudOn-premise
Quick facts
VendorBackupAssist
Year launched2002
StatusActive
LocationMelbourne, Australia
Countries servedGlobal
Languages1
IntegrationsN/A
Free tierNO
Free trialYES
Contact salesNO

About BackupAssist ER

BackupAssist ER is a backup and recovery software for Windows Servers. It provides automated disk-to-disk-to-cloud backups, with features for system image backups, granular file recovery, and protection against ransomware.

BackupAssist ER is a Windows Server backup and disaster-recovery solution in the backup, data protection, and cyber-resilience categories, primarily designed for small and medium-sized businesses that need automated disk-to-disk-to-cloud protection and predictable recovery without the complexity of larger enterprise platforms. Its key capabilities include scheduled system-image backups, local and cloud replication, incremental backups, compression and deduplication, granular file and folder recovery, Exchange mailbox recovery, VM Instant Boot, Bare Metal Recovery, cross-environment recovery, extended retention, and CryptoSafeGuard ransomware protection. The interface is generally regarded as straightforward and easy to use, with reviewers praising its simple setup, predictable backups, restore process, and value for money; G2 users rate BackupAssist 4.2/5, while Capterra reviews particularly praise ease of use and affordability. Some users, however, find the different backup types and incremental-job terminology confusing, and reviewers have noted that certain advanced capabilities require additional licensing.

Pros & Cons

Pros
  • Provides multiple recovery options, including bare-metal and instant VM boot.
  • Includes CryptoSafeGuard to protect backups against ransomware.
  • Supports both local and cloud backup destinations (Azure, AWS, Wasabi).
  • Offers a fully-functional 30-day free trial.
  • Transparent annual pricing is available on the website.
Cons
  • The software is limited to Windows Server environments.
  • Cloud backup is a core feature, but specific integrations beyond major providers are not listed.
  • No live chat or phone support is advertised, only email-based support.

Features

Key features

Automated Backups

Set up and schedule system image backups for Windows machines.

Disk-to-Disk-to-Cloud

Supports backing up data to local storage (on-premise) and to public or private cloud destinations like Azure, AWS, Wasabi, and BackBlaze.

Ransomware Protection

Includes CryptoSafeGuard to shield backups from ransomware attacks.

Flexible Recovery Options

Offers granular file recovery, VM Instant Boot recovery, and full Bare Metal Recovery (BMR).

Cloud Disaster Recovery

Recover systems from a cloud backup to bare metal or into a virtual cloud environment.

Additional features

VM Instant Boot Recovery

Accelerates recovery by launching system image backups immediately as virtual machines to minimize operational downtime.

Flexible Cross-Platform Disaster Recovery

Restores system images across physical, virtual, and cloud targets (P2P, P2V, V2P, V2V, P2C, V2C) using universal Lifeline Recovery media.

Granular Data & Mailbox Restore

Extracts and restores specific individual files, folders, or Microsoft Exchange mailboxes directly from local or cloud backup images.

Full Bare Metal Recovery

Restores entire operating systems, applications, settings, and data directly onto new or blank server hardware.

BYO Cloud Storage Model

Allows organizations to use their preferred cloud storage providers to maintain data ownership and manage storage costs.

Cloud Backup Downloading & Replication

Enables downloading cloud backup copies back to local storage or replicating backup directories across different containers for added redundancy.

Extended Data Retention

Supports long-term historical backup retention to meet compliance, legal, and regulatory recordkeeping requirements.

Documented Recovery Playbooks

Includes step-by-step recovery playbooks to guide IT administrators through calm, structured disaster response actions.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Annual plans

per Physical Machine
USD 399/yr
flat rate · billed yearly · ≈ USD 33.25/mo
  • Backup for one physical machine
Source: vendor pricing page →
per Virtual Guest Machine
USD 199/yr
flat rate · billed yearly · ≈ USD 16.58/mo
  • Backup for one virtual guest machine
Source: vendor pricing page →
Virtual Guest Bundle
Custom
contact sales for pricing
  • Backup for unlimited guests on the same host

For unlimited guests on the same host. Requires a quote.

Source: vendor pricing page →

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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