About Batch
Batch is a Customer Engagement Platform (CEP) from Batch that supports email, SMS, push notifications, and marketing automation. It combines marketing automation capabilities, customer segmentation tools, and analytics so teams can effectively manage customer interactions. With a focus on high performance, Batch also accommodates peak periods, making it a reliable choice for various businesses. The platform is designed to boost productivity and drive performance while providing insights into campaign effectiveness. Key capabilities: email marketing SMS marketing push notifications marketing automation analytics Best for: marketing teams that need to coordinate multi-channel customer engagement campaigns.
Batch Details
Batch's In-App Market Place
Does Batch have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽)
Pros & Cons
- Easy to use and intuitive interface for marketers and developers
- Strong mobile and web push capabilities with high deliverability speed
- Supports A/B testing, automation triggers, in-app messaging, and retargeting
- Excellent customer support and responsive success teams
- Integrates easily with CRM systems, attribution tools, and APIs (e.g., Salesforce, Segment, GA360)
- Customizable templates without dev involvement
- Fast-loading platform with no reported bugs
- Regular product updates based on client feedback
- Strong analytics dashboard and campaign insights
- Cannot manage iOS and Android campaigns in one place (improvement expected)
- Campaign overviews lack folder organization and are paginated
- Minor complexity in syncing with brand-side databases
- Limited campaign duplication across OS platforms
- Some users report unclear value-for-money proposition in certain cases