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About BeterDichtbij
BeterDichtbij is a communication platform from BeterDichtbij B.V. designed for direct interaction with healthcare providers. It combines messaging, video calls, and easy access to healthcare inquiries so users can communicate conveniently and securely with their care teams. BeterDichtbij allows patients to ask questions, schedule appointments, and receive updates from their healthcare professionals, all through one app. The platform supports various healthcare organizations, ensuring it can be utilized widely across different settings. Key capabilities: messaging video calls appointment scheduling patient inquiries healthcare updates Best for: patients and healthcare providers that need effective communication in a digital format.
BeterDichtbij is a patient-centered communication app designed to make healthcare access easier, faster, and more secure. The platform connects users directly with their own healthcare providers, including hospitals, home-care organizations, mental-health centers, and other trusted healthcare institutions. With more than 1.3 million users and over 55 participating organizations in the Netherlands, the app has become a widely adopted tool for digital healthcare communication. One of the app’s strongest features is its ability to provide convenient, secure messaging between patients and professionals. Users can ask questions anytime and receive clear, timely responses from their care teams. The option to review treatment information at one’s own pace and even make video calls enhances the overall patient experience. Many users describe it as a “godsend,” emphasizing how it improves continuity of care between appointments. BeterDichtbij’s focus on privacy and safety is another key advantage. The platform ensures that sensitive medical conversations happen in a secure environment, which builds trust and confidence for patients seeking guidance.
Pros & Cons
- +Enables secure digital communication between patients and healthcare providers for sensitive discussions
- +Allows users to send questions anytime, improving access to medical guidance beyond appointments
- +Supports video calling, offering a more personal and efficient remote care experience
- +Connects patients with multiple healthcare organizations, increasing continuity of care across services
- +Provides easy access to treatment information, helping patients review instructions at their own pace
- −Requires smartphone access, which may limit use among older or less tech-savvy patients
- −Relies on stable internet connectivity for messaging and video calls to function smoothly
- −May cause delays if healthcare providers are not immediately available to respond to messages
- −Limited functionality for users who prefer traditional in-person communication
- −Users may miss important messages if notifications are disabled or ignored
Features
Key features
- Secure digital communication
- Exchange messages safely with your own healthcare providers
- Direct access to care teams
- Contact doctors, nurses, or care staff anytime from anywhere
- Video calling support
- Make secure video calls with healthcare professionals
- Treatment information access
- Receive and review care or treatment details at your convenience
- Wide healthcare organization support
- Connect with over 55 participating healthcare institutions
- Mobile availability
- Access the app via Apple App Store and Google Play Store
- Privacy-focused environment
- Ensure your health information remains secure and protected
Additional features
- Secure messaging system
- Ask healthcare questions directly and receive timely responses
- Video call functionality
- Communicate with professionals through secure video sessions
- Patient–provider connection
- Maintain ongoing contact between appointments
- Multi-organization support
- Offered by hospitals, mental health services, and home-care providers
- Mobile app accessibility
- Downloadable on iOS and Android devices
- Patient-friendly interface
- Designed for quick, simple, and convenient communication
- Treatment review capability
- Revisit provided medical information anytime
- National coverage
- Used by more than one million patients across the Netherlands
- Provider authentication
- Only your trusted healthcare organization grants access
- Privacy and security safeguards
- Ensures no health data falls into the wrong hands
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About BeterDichtbij
BeterDichtbij is a communication platform from BeterDichtbij B.V. designed for direct interaction with healthcare providers. It combines messaging, video calls, and easy access to healthcare inquiries so users can communicate conveniently and securely with their care teams. BeterDichtbij allows patients to ask questions, schedule appointments, and receive updates from their healthcare professionals, all through one app. The platform supports various healthcare organizations, ensuring it can be utilized widely across different settings. Key capabilities: messaging video calls appointment scheduling patient inquiries healthcare updates Best for: patients and healthcare providers that need effective communication in a digital format.
BeterDichtbij Details
BeterDichtbij's In-App Market Place
Does BeterDichtbij have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
EUR (€), USD ($), GBP (£)
Pros & Cons
- Enables secure digital communication between patients and healthcare providers for sensitive discussions
- Allows users to send questions anytime, improving access to medical guidance beyond appointments
- Supports video calling, offering a more personal and efficient remote care experience
- Connects patients with multiple healthcare organizations, increasing continuity of care across services
- Provides easy access to treatment information, helping patients review instructions at their own pace
- Requires smartphone access, which may limit use among older or less tech-savvy patients
- Relies on stable internet connectivity for messaging and video calls to function smoothly
- May cause delays if healthcare providers are not immediately available to respond to messages
- Limited functionality for users who prefer traditional in-person communication
- Users may miss important messages if notifications are disabled or ignored
BeterDichtbij's Support Options
Email Address
info@beterdichtbij.nlChatbot
AvailableBeterDichtbij's Alternatives
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