BIC Process Mining logo

BIC Process Mining

by GBTEC · Since 2005
No reviews yet
ActiveAvailable globallyCloudOn-premise
Quick facts
VendorGBTEC
Year launched2005
StatusActive
LocationGesundheitscampus-Süd 23 44801 Bochum Germany
Countries servedGlobal
Languages1
Integrations
Free tier
Free trialYES
Contact salesYES

About BIC Process Mining

BIC Process Mining is a process improvement software from GBTEC that supports business and IT operations. It combines AI-powered business change features, an comprehensive AI-powered assistant named Arty, and insights & resources so teams can achieve better operational efficiency. Trusted by thousands of users and analysts, this platform enables organizations to analyze their processes and IT management comprehensively. Additionally, it offers a structured approach to governance, risk, and compliance (GRC). Key capabilities: process analysis IT management AI-powered assistant insights generation governance support Best for: organizations that need to improve process efficiency and improve IT management.

BIC Process Mining by GBTEC is a comprehensive solution designed to extract actionable insights from event logs, helping organizations analyze and optimize their business processes. Its key features include process discovery, conformance checking, root cause analysis, and predictive process analytics, all aimed at fostering operational transparency and efficiency. The software provides organizations with detailed visual representations of their workflows, allowing them to pinpoint bottlenecks and inefficiencies. By leveraging these insights, businesses can refine their processes, enhance productivity, and ultimately achieve better outcomes. This review will explore BIC Process Mining’s interface, features, performance, integration capabilities, and deployment options. The user interface of BIC Process Mining is intuitive, offering a range of visualization tools such as process maps, dashboards, and charts to simplify the analysis of complex workflows. These visualizations help users understand how processes flow and where potential inefficiencies may arise. Navigation within the software is straightforward, with clearly labeled menus and toolbars. However, new users may find advanced features, such as predictive analytics, slightly challenging at first, leading to a steeper learning curve.

Pros & Cons

What users like
  • +• Data-driven insights: Provides objective insights into actual process execution based on real data, rather than relying on assumptions or documented procedures.
  • +• Improved efficiency: Identifies bottlenecks, inefficiencies, and deviations, enabling targeted optimization and cost reduction.
  • +• Enhanced compliance: Helps ensure adherence to regulations and internal policies by identifying non-compliant activities.
  • +• Continuous improvement: Facilitates ongoing process monitoring and optimization, enabling organizations to adapt to changing conditions and maintain peak performance.
  • +• User-friendly interface: Designed to be accessible even for users without deep technical expertise, making it easier to analyze and understand process data.
  • +• Strong customer support: GBTEC is known for providing good training and support to help users get started and make the most of the software.
What users flag
  • • Data dependency: The quality of insights depends heavily on the availability and quality of data from source systems. If data is incomplete or inaccurate, the analysis may be flawed.
  • • Potential for data overload: Analyzing large volumes of process data can be complex and require careful filtering and interpretation to extract meaningful insights.
  • • Limited API availability: As mentioned in some reviews, the lack of a fully developed API might limit integration with other systems for some users, although data import via ETL is possible.

Features

Key features

• Process Discovery
This feature automatically maps out how processes actually work in reality by analyzing data from various systems, revealing hidden steps and variations that might not be documented.
• Performance Mining
This feature focuses on analyzing process execution data to identify bottlenecks, delays, and inefficiencies, highlighting areas where performance can be improved.
• Process Optimization
This feature uses data-driven insights to recommend and implement changes that streamline processes, reduce costs, improve quality, and shorten processing times.

Additional features

• Extract-Transform-Load (ETL)
This feature allows users to gather data from various source systems, transform it into a consistent format, and load it into a central repository for analysis within BIC Process Mining.
• Real-time Tracking
This feature provides up-to-the-minute monitoring of process execution, allowing users to quickly identify and address issues like faulty processes, long cycle times, and bottlenecks.
• AI-based process optimization
This leverages AI to automatically identify friction points, process loops, and other areas for improvement, providing data-backed recommendations for optimization.
• Compliance Checking
This feature compares actual process execution against predefined rules and regulations to identify non-compliant activities and ensure adherence to standards.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
1
Interface languages
10
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL

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