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Big Boss Cloud

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Software Status:Active

About Big Boss Cloud

Big Boss Cloud is a comprehensive software platform from CALTECH Group designed for CRM, ERP, and HelpDesk solutions. It combines CRM de Vendas, ERP Financeiro, and Desk – Central de Atendimento to support efficient sales processes for businesses. Additionally, it offers PDV – Gestão de Caixa for integrated cash management. This platform is tailored to meet the needs of various business operations, helping organizations manage customer relationships, financial transactions, and support services all in one place. With its modular approach, businesses can choose the functionalities that best fit their requirements. Key capabilities: Parcerias CRM de Vendas ERP Financeiro Desk – Central de Atendimento PDV – Gestão de Caixa Best for: businesses that need a unified solution for sales, finance, and customer support.

Big Boss Cloud Details

Vendor
CALTECH Group
Year Launched
2020
Location
São Paulo | Florianoópolis
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
Brazil
Languages
Portugese
Users
Small to medium-sized businesses in Brazil, Service providers, tech / IT companies, commerce & retail businesses needing integrated systems, Managers / business owners wanting unified control over sales, finance, support, contracts
Industries Served
Mainly service companies; technology / IT firms; commerce and retail; companies needing integrated sales, support, contracts, financial & inventory management
Tags
ERP, CRM, Help Desk, Gestão Financeira, Notas Fiscais, Vendas, Propostas, PDV, Contratos, Estoque, Integrações, Atendimento ao Cliente

Big Boss Cloud's In-App Market Place

Does Big Boss Cloud have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

BRL

Pros & Cons

  • Unifies CRM, ERP, Help Desk, PDV, contracts in one platform simplifying workflow across departments
  • Pricing accessible for small to medium businesses seeking multi-module features without separate tools
  • Strong native support for Brazilian tax / fiscal compliance like issuance of Notas Fiscais
  • Dashboard / KPIs and metrics built in give visibility to sales, finance, and support performance in real time
  • Multichannel support (chat, telephone, WhatsApp) and free trial aid adoption and evaluation
  • Many external integrations appear limited; absence of marketplace for third-party extensions might restrict flexibility
  • Interface design/layout reportedly has room for improvements; some users mention usability issues
  • System bugs or stability issues have been reported by certain customers regarding feature reliability
  • Focused on Portuguese / Brazilian market; might lack support for international users / non-Brazilian compliance regimes
  • Mobile or offline capabilities are unclear or may be limited

Big Boss Cloud's Support Options

Big Boss Cloud's Alternatives