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BigCommerce

by BigCommerce · Since 2009
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ActiveAvailable globallyCloud
Quick facts
VendorBigCommerce
Year launched2009
StatusActive
Location11305 Four Points Dr., Building II, Suite 300, Austin, TX 78726
Countries servedGlobal
Languages10
Integrations23+
Free tier
Free trial
Contact salesYES

About BigCommerce

BigCommerce is an e-commerce platform from BigCommerce that provides a reliable solution for online retailers. It includes features such as customizable storefront templates, secure payment processing, and multi-channel selling support so businesses can effectively reach their customers. BigCommerce enables users to create unique online shopping experiences while managing inventory and orders efficiently. The platform also offers built-in SEO tools to help improve visibility and attract more traffic. Key capabilities: customizable storefronts secure payment processing multi-channel selling built-in SEO tools inventory management Best for: online retailers that need a comprehensive solution for building and managing their e-commerce websites.

BigCommerce is a powerful ecommerce platform that combines ease of use with advanced features, making it an ideal choice for businesses looking to scale online. It offers a flexible Open SaaS model, allowing users to create both headless and traditional ecommerce experiences with minimal coding. With its streamlined user interface, BigCommerce provides tools for building customizable, fully responsive online stores optimized for conversion. Key functionalities include B2B and B2C support, multi-storefront capabilities, and omnichannel selling, ensuring that businesses can engage diverse customer segments across various sales channels. With a robust integration ecosystem featuring partners like PayPal, Stripe, and Amazon, BigCommerce users benefit from a seamless experience in managing payments, marketing, shipping, and analytics. The platform is highly compatible with third-party applications and APIs, supporting integrations with popular services like Google, Meta, TikTok, Avalara, and Klaviyo, among others. This compatibility allows businesses to expand their reach effortlessly and optimize backend operations for lower costs. The flexibility of the Open SaaS model allows for unlimited customization, enabling brands to create unique, fully branded shopping experiences that resonate with their audience.

Pros & Cons

What users like
  • +BigCommerce lives up to its name and is a great platform for medium to big ecommerce ventures. A little economy plan for small businesses like ours would have made it the best of all.
  • +BigCommerce is a powerful eCommerce platform that allows you to design a stunning online store. You can design with freedom using BigCommerce.
  • +The user interface is user friendly in which the products can be built easily with great security. The support in this Application is very helpful in expanding the products over the globe.
  • +Ease of use is great, makes it easier for us to onboard new employees, which is always great. The developer community is something nice to tap into as well as contribute to.
What users flag
  • I guess everyone is always looking for more flexibility. Their confirmation, invoice, etc. emails are the worst.
  • The options for adding different clothing options didn’t exist making it difficult for our customers to choose their sizes in the drop down sections.
  • Support sometimes doesn't know everything about ongoing issues with the platform so sometimes it is frustrating to iterate an issue that team members don't even know are happening.
  • I worst thing about this is I think it's overpriced. For the price it doesn't have that much features.

Features

Key features

Multi-Storefront Management
Centralizes management of multiple stores, enabling brands to operate distinct storefronts from a single account.
Headless Commerce
Offers flexibility to deliver customized customer experiences across various channels.
Omnichannel Selling
Integrates with popular channels like Google, Meta, and Amazon for expanded sales opportunities.
Customizable APIs
Provides open API access, allowing businesses to tailor the platform to specific needs.
Advanced Security
Offers enterprise-level security certifications (ISO and PCI DSS) to protect business and customer data.
Abandoned Cart Recovery
Helps recapture lost sales by sending reminders to customers who leave items in their cart.
SEO Optimization
Tools to boost search engine visibility and drive organic traffic to online stores.

Additional features

Payment Gateway Options
Supports a variety of payment methods and lower transaction fees.
Inventory Management
Tools for streamlined inventory tracking and management.
Data Analytics and Reporting
Provides insights into sales, customer behavior, and conversion metrics.
Multi-Currency Support
Allows stores to handle transactions in multiple currencies.
Automated Shipping Calculations
Calculates shipping fees based on real-time carrier rates.
Product SEO Tools
Built-in SEO features for improved product visibility.
Flexible Checkout Options
Multiple payment and checkout configurations to reduce cart abandonment.
Customer Segmentation
Tools for targeted marketing based on customer preferences.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
10
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseChineseJapaneseKorean.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇲🇽MXN🇵🇭PHP

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