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Blits

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About Blits

Blits is an enterprise-grade conversational AI platform from Blits that helps build, deploy, and scale AI-powered chatbots and digital humans across all channels. It provides fully managed infrastructure, 24/7 monitoring & support, and automatic updates & scaling so organizations can focus on user engagement without technical distractions. With SLA guarantees, Blits ensures reliability and performance for critical applications. Additionally, it supports deployment on major cloud platforms like AWS, Azure, and GCP, allowing for flexibility and integration with existing systems. Key capabilities: fully managed infrastructure 24/7 monitoring & support automatic updates & scaling SLA guarantees deployment on AWS, Azure, GCP Best for: enterprises that need scalable conversational AI solutions.

Blits Details

Vendor
Blits
Year Launched
2020
Location
Warmoesstraat 151 1012 JC Amsterdam The Netherlands
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Japanese, Chinese (Simplified), Chinese (Traditional), Korean
Users
Marketing, Sales, Facilities, Legal, Risk, Finance, Innovation, IT, Customer Service & Support
Industries Served
Retail, Banking, FMCG, Outsourcing, Government, Enterprise, Multinational Corporations
Tags
Conversational AI, Chatbot, Natural Language Processing, Integration, Microsoft Azure, Bot Framework

Blits's In-App Market Place

Does Blits have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Aud (A$), Jpy (¥), Cad (C$), Chf (Chf), Cny (¥), Sek (kr), Nzd (Nz$), Inr (₹), Rub (₽), Hkd (Hk$), Sgd (S$), Krw (₩), Zar (R), Brl (R$)

Pros & Cons

  • Efficient & Quality Building: Templates and packages allow re-using learnings across the organization to increase speed and quality.
  • Performance Optimization: Vendor Analytics helps choose AI vendors based on real-world performance and allows quick fixes for low results.
  • Extensive Channel Support: Deploy bots with minimal effort across web, chat (Teams, Slack, WhatsApp), voice (assistants, callcenters), mobile (SMS, text), email, video, and custom channels.
  • Broad System Integration: Create smart integrations with major enterprise systems (SAP, ServiceNow, Oracle, etc.) and data sources (SQL, APIs, JS).
  • Seamless Bot-Human Handover: Easily transfers conversations to a human representative (and back) through existing systems when needed.
  • Enterprise-Grade Security & Compliance: Offers robust security (24/7 guarded) and compliance features like user consent and data masking for GDPR.
  • Scalability: Pricing plans offer scalability in interactions, bots, seats, channels, AI engines, and SLA based on organizational needs.
  • Complex Integration: Integrating with numerous existing enterprise systems can be challenging despite capabilities.
  • Ongoing Management: Requires continuous effort for tuning, updating, and managing the multi-vendor AI setup.
  • AI Limitations: Potential for occasional inaccuracies or struggles with complex/ambiguous queries.
  • Data & Compliance Risk: Managing sensitive data across multiple AI vendors adds governance complexity.

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